JOB SUMMARY: Provides continuous and comprehensive services in an outpatient mental health clinic necessary for the promotion of optimal mental health. This includes the prevention and treatment of psychiatric disorders through the assessment, diagnosis, and management of mental health problems and psychiatric disorders for the general population. The APP works collaboratively with other on site medical and mental health providers as well as with community Providers. 

SPECIFIC RESPONSIBILITIES: 

90%, CLINICAL OUTPATIENT

• Provide comprehensive health services through patient evaluation, differential diagnosis, and plan for intervention.

• Maintain a patient-centered approach to meeting patient needs in an expedient manner, involving the family in the plan of care as appropriate.

• Maintain confidentiality and patient privacy.

• Document care provided; meeting standards for quarterly chart reviews.

• Clinical coordination with schools, courts, psychiatrists, pediatricians, hospital personnel, etc.  

• NOTE:  All clinical activities involve some degree of collaborative care with resident and/or faculty physicians. Any clinical activities are available to residents and students for educational purposes.  

10%, ADMINISTRATIVE 

• Assure quality and safe service for patients and staff by complying with policies, procedures, standards, rules, AAAHC requirements, and legal regulations; participate in utilization reviews
• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments. 

• Program Development. Confer and work with staff on matters regarding proper and efficient operation of the clinical facility and program; take an active role in the development of policies and standards for patient care. 

• Professional Development. May conduct or participate in research activities; updates professional knowledge on a continuing basis; may be asked to prepare and present professional reports, from time to time. 

• Support MAHEC’s ethical and mutually respectful work environment by: 

• performing all job-related responsibilities in a manner consistent with MAHEC’s Compliance policies and Standards of Conduct 

• completing all Compliance training in a timely manner 

• reporting any concerns or perceived Compliance violations to their supervisor and/or the Compliance Office in a timely manner 

KEY COMPETENCIES: 

• Communication Skills  

Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient’s family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families. 

• Decision Making 

Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time. 

• HealthCare Knowledge 

Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate.  This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC’s organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate. 

• Interpersonal Skills  

Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others. 

• Organizational Values 

Adherence to MAHEC’s founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need. 

• Problem Solving  

Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change. 

SPECIFIED SKILLS

COMPUTER

• Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required.

FOREIGN LANGUAGE

• Spanish speaking skills preferred.

EDUCATION AND EXPERIENCE:

Minimum Qualifications:

• Graduate of an accredited Nurse Practitioner or Physician Assistant Program

• Current certification in Basic Life Support (BLS)

Required Licenses:

• Nurse Practitioner Certification or PA-C certification licensed in the state of NC  

• Active DEA number 

Preferred Qualifications:

• At least 3 years Psychiatry experience 

• Psychiatric Mental Health Nurse Practitioner (PMHNP) 

SCHEDULE: 

Regular attendance on-site is an essential function of this position.    Typical business hours are Monday – Friday, 8:00 am to 5:00 pm; 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader. 

ADDITIONAL INFORMATION: 

• May serve on a variety of Psychiatry Division, MAHEC, and community committees as appropriate.  (CQI, administrative, Psychiatry team, faculty, grant writing, etc.)

• Must be flexible in changing from task to task throughout the workday. 

• Ability to prioritize workload and multiple tasks within the department and across departments and divisions required. 

• Must demonstrate appropriate judgment in handling workload decisions; excellent judgment and strong decision-making skills required. 

• Must demonstrate initiative, problem-solving skills, project management skills, and advanced technical skills. 

• Must maintain positive internal relationships with faculty, staff and patients.  

• Involves moderate level of communications with individuals and organizations outside the department.  

• Must demonstrate appropriate service orientation in all interactions within the organization and with clients, patients, and visitors.  

• Must be able to work well independently as well as with a team.  

• Must demonstrate discretion in dealing with medical, fiscal and personnel information as is appropriate to position. 

• May be asked to cover other MAHEC practices.

At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive.

MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC.

If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to [email protected] for support in your job search process. You could be the talent we are seeking for this or other opportunities

All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.

MAHEC does not provide employment-based US visa sponsorship, now or in the future. All new employees must provide valid, original I-9 documents on their first day of work.

MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer.