About this CBC Oncology Center Patient Access Coordinator role at Baptist Health
Summary
Job Description:
Patient Access Coordinator - Hospital Outpatient Infusion Center
Full Time 40 weekly hours, day shift
Job Summary:
Primary role is to coordinate patients for all scheduled visits in the oncology departments and communicate the process of navigating through these visits. PAC’s will verify all needed demographic and insurance information, and update consents and required hospital forms.
Principal Duties and Responsibilities:
The following is intended to describe the general nature and level of work being performed by individuals assigned to this job by listing the major components for this position (i.e., key responsibilities and essential
duties). The list is not intended to be an all-exhaustive list of duties and responsibilities required and are subject to change from time to time. Additionally, other duties may be assigned at the discretion of leadership to meet business, customer, and/or patient needs.
- Greet patients in a positive and welcoming manner
- Check for proper registration in EPIC
- Print ID bracelet and place on each patient while verifying date of birth and patient name. Check in all appropriate appointments.
- Communicate with patient what they are scheduled for and where they need to go throughout the office during their appointment
- Verify all demographics and insurance information and update when needed scan into EPIC while patient is at your workstation
- Collect monthly forms: Conditions of Admission, Medicare co-ins form and Hospital Billing Notice. MSP and BH-Verbal Consent when needed. Obtain self-pay form if patient has no insurance.
- Ensure all forms are signed by patients
- Oversee the master schedule and greet non patients
Minimum Education, Experience, Training and Licensures Required:
- Computer Skills required
- Medical Terminology required
- Previous medical office experience preferred.
