JOB QUALIFICATIONS

• Customer Service - Demonstrate characteristics of excellence in customer service. Follows CARES standards at all times. Responds to requests quickly and effectively. Understands customer needs and expectations and meets them.

• Communication - Effectively demonstrate communication skills related to conveying relevant information. Keep key leadership and schedulers informed of new requests and changes. Post required schedules to ensure customers have information.

• Problem Solving - Assist guests whenever possible, function as the first line of problem resolution, refer all requests which are beyond the scope of responsibility to management.

• Room Setup - Read and interpret function set up sheets and set up rooms accordingly. Set up banquet equipment; ensure cleanliness and maintenance of all banquet equipment.

• Organization - Keep work environment and equipment well organized and in good condition. Report broken equipment, lights to management.

JOB QUALIFICATIONS

• High school diploma or equivalent

• No directly related experience

Primary Location

Schedule

Shift

Department

Employee Status

FTE

Weekly Hours

*Expected Starting Pay Range

*Annualized pay may vary based on FTE status

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. 

 Cincinnati Children's is: 

• Recognized by U.S. News & World Report as a top 10  best Children's Hospitals in the nation for more than 15 years 

• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding 

• Recognized as one of America’s Best Large Employers  (2025), America’s Best Employers for New Grads (2025) 

• One of the nation's America’s Most Innovative Companies as noted by Fortune 

• Consistently certified as great place to work 

• A Leading Disability Employer as noted by the National Organization on Disability 

• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) 

 We Embrace Innovation—Together.  We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us. 

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability