Cash Collection Associate (m/f/x)

This position will report to the Cash Collection TL and will coordinate and support the execution of Accounts Receivable related activities.

Responsibilities:

• Perform day-to-day activities related to Cash Collection and Accounts Receivable processes.

• Manage dunning activities and prepare reports with commentary for the assigned customer portfolio.

• Contact customers and handle inbound calls to resolve queries and disputes in a timely and professional manner.

• Proactively manage overdue accounts, including analysis and reconciliation of balances.

• Cooperate closely with different departments (Customer Service, Cash Application, Local Markets).

• Review, follow, and continuously improve operating procedures to support process efficiency and compliance.

• Escalate unresolved or unclear issues to the Team Leader in line with established escalation procedures

Requirements:

• Undergraduate degree in Finance / Accounting or equivalent in working experience

• Minimum of 1 year experience working in Accounts Receivable / Collections

• Strong competence in Microsoft Office (e.g. Excel)

• SAP experience will be an asset

• Strong organizational and time management skills

• Fluency in English (written and oral)

• Knowledge of French language will be an asset

We offer:

• Contract of employment in a leading pharmaceutical company for animals

• Learning and developing programs

• Private medical care

• Life insurance

• Multisport card

• Hybrid model of work

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.