Jobs › Companies › SMB Team › Case Manager

About this Case Manager role at SMB Team

SMB Team · Remote · Foothill Ranch, California, United States

Our client, a 100% virtual Trusts & Estates law firm based in Foothill Ranch, California, seeks a skilled and experienced Case Manager to work under the supervision of our attorneys to manage basic estate planning case files, streamline legal drafting and file details, and provide exceptional support to clients and attorneys, with extensive direct client communication.

The firm seeks a career professional who wants to help others, work as part of a team, and maintain a high standard of excellence in their work. Must be self-managed, efficient, and disciplined to deliver exceptional client management services in a remote setting.

What’s in it For You?

📍 100% Remote work environment with a virtual law firm. Employee may be based anywhere in the United States, but must be available to work during West Coast/California business hours (PST).

🌴 Recharge: 3 weeks PTO, plus 17 paid holidays.

⚕️The firm reimburses employees for open-market health insurance; A PEO is being implemented.

💰 Investments: 401(k) match up to 3% after a waiting period.

💵 Base Compensation: $85,000 - 95,000 annually.

🚀 Embark on a rewarding career with an innovative, forward-thinking law firm.

What Initial Success Looks Like

  • Stabilize the caseload and improve turnaround times
  • Manage 60-80 new cases/monthly and on a consistent basis
  • Learn all firm systems within 14 days of start date

What You'll Do

Client Communication: Serve as the central administrative hub and primary point of contact for clients through the estate planning process

Case Coordination: Coordinate file progress from intake to final draft delivery, including coordinating and triaging all inbound client communication.

Client Care: Keep clients updated on case progress and notify the appropriate internal team member of any issues.

Document Production: Draft and edit estate planning documents as needed; update successor trustee, beneficiary, and distribution information, etc., under an attorney's supervision.

Requirements

  • 3+ years of experience in estate planning paralegal work; Case Management experience preferred.
  • Paralegal Certificate, bachelor’s degree or equivalent relevant experience.
  • Experience drafting or editing estate planning documents is a plus. Writing expertise is a must.
  • Availability full-time on Pacific Coast time (PST) during the workday, with regular check-ins.
  • Exceptional computer skills, typing, grammar, spelling, proofreading and email composition skills.
  • Superior software skills.

Qualifications

  • Advanced technology skills with the ability to learn new systems, utilize all software efficiently, and adopt the Firm’s A.I. uses and policies.
  • Organized, detail-oriented and confident handling high-volume administrative work in a fast-paced law firm in expansion mode.
  • Ability to work well independently and within a team of attorneys and other case managers in a virtual environment.
  • Kind, patient and effective with client service.
  • Being coachable and teachable, adopting new procedures easily and rapidly.
  • Self-managed efficiency and discipline to produce exceptional client management services in a remote setting.

Benefits

  • 100% Remote work environment
  • 3 weeks PTO, plus 17 paid holidays.
  • Health insurance reimbursement stipend
  • 401(k) with employer match percentage

The anticipated annual base salary range for this position is $85,000 to $95,000. Compensation information has been provided by our client and is believed to be accurate at the time of posting. Actual compensation may vary based on relevant experience, qualifications, education, certifications, market conditions, internal considerations, career history, and other business factors. Additional compensation and benefits, where applicable, will be discussed during the hiring process.

The compensation range and benefits described in this posting are believed to be accurate as of the date of publication. The Company reserves the right to modify compensation, benefits, and other terms and conditions of employment as permitted by applicable law.

The Company is committed to equal employment opportunity and complies with all applicable federal, state, and local laws regarding compensation transparency and non-discrimination.

Ready to apply to SMB Team?
Apply to SMB Team

About SMB Team

Helping law firms go bigger. Through cutting-edge digital marketing, management and marketing coaching, courses, and events.

See all jobs at SMB Team →

Similar jobs

SMB Team
Legal Bookkeeper (Full Time Role)
SMB Team
⚡ Apply early Philadelphia, Pennsylvania, Un... · location restricted $60,320–$60,320
● New 👁 Seen ✓ Applied 7h ago
SMB Team
Fractional COO (Full Time Role)
SMB Team
⚡ Apply early Philadelphia, Pennsylvania, Un... · location restricted $135,000–$135,000
● New 👁 Seen ✓ Applied 7h ago
SMB Team
Criminal Defense Attorney
SMB Team
⚡ Apply early Santa Clara, California, Unite... Onsite $150,000–$200,000
● New 👁 Seen ✓ Applied 1d ago
SMB Team
Client Success Manager
SMB Team
⚡ Apply early Philadelphia, Pennsylvania, Un... · location restricted
● New 👁 Seen ✓ Applied 2d ago
SMB Team
Account Executive
SMB Team
⚡ Apply early United States · location restricted $300,000–$800,000
● New 👁 Seen ✓ Applied 2d ago
SMB Team
Criminal Defense Attorney
SMB Team
⚡ Apply early Cincinnati, Ohio, United State... Hybrid $90,000–$120,000
● New 👁 Seen ✓ Applied 2d ago
SMB Team
Business Development Representative
SMB Team
⚡ Apply early United States · location restricted $65,000–$65,000
● New 👁 Seen ✓ Applied 3d ago
SMB Team
Family Law Paralegal
SMB Team
⚡ Apply early West Chester, Pennsylvania, Un... Onsite $70,000–$70,000
● New 👁 Seen ✓ Applied 1w ago
SMB Team
Office Manager
SMB Team
⚡ Apply early Grayslake, Illinois, United St... Onsite $70,000–$70,000
● New 👁 Seen ✓ Applied 2w ago

Sign up for suggestions tailored to the jobs you open and the searches you save.

More jobs at SMB Team

See all jobs at SMB Team →

Apply now
🤖

Whoa — hold up

JobsRadar was built for real people having a rough time in their job search — not for automated requests. You're clicking way too fast and you're now temporarily blocked.

Come back later. If you're genuinely job hunting, we've got your back — just act like a human.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Get an edge on your job hunt.

Join our Telegram channel for the stuff that helps you land the role — salary benchmarks, the weekly market pulse, and new-feature drops. No spam, just signal.

Join the channel — it's free