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Key Responsibilities

• Maintain the golf cart barn, staging areas, and surrounding areas to an exceptionally clean, organized, and professional standard.
• Clean, inspect, and prepare golf carts before and after each use, ensuring they are presented to members in immaculate condition.
• Check carts for proper operation, cleanliness, and general condition; report any mechanical or maintenance concerns promptly.
• Ensure golf carts are properly charged, fueled, stocked, and staged for daily play.
• Assist with the staging and movement of golf carts throughout the golf facility.
• Maintain an organized and efficient cart rotation system.
• Assist members and guests with loading and unloading golf bags and personal belongings when appropriate.
• Provide a warm, friendly, and professional greeting to members and guests.
• Anticipate member needs and provide proactive service whenever possible.
• Assist with the daily organization and cleanliness of the golf bag storage and cart staging areas.
• Maintain adequate supplies such as towels, ice, water, sand bottles, and other golf-related amenities.
• Assist the golf operations team with tournaments, member events, and special outings.
• Follow all club safety procedures and guidelines when operating golf carts and other equipment.
• Communicate effectively with professional golf staff, caddies, outside services, and other club departments.
• Assist with opening and closing procedures for the golf cart barn and related facilities.
• Perform other duties and responsibilities as assigned by the Golf Professional staff.

Expectations

• Consistently provide gracious, discreet, and personalized service.
• Maintain a professional appearance and positive attitude at all times.
• Recognize and respond to member preferences whenever possible.
• Treat member and guest belongings with the utmost care and respect.
• Maintain confidentiality and discretion regarding club members and their activities.
• Work collaboratively with the entire golf operations team to deliver a seamless member experience.

Qualifications

• Previous experience in golf, hospitality, private clubs, or a luxury service environment is preferred but not required.
• Strong attention to detail and pride in maintaining high standards.
• Excellent communication and interpersonal skills.
• Ability to work independently while also functioning effectively as part of a team.
• Dependable, punctual, and willing to take initiative.
• Comfortable working outdoors in varying weather conditions.
• Ability to safely lift and move golf bags and other equipment.
• Must be willing to work a flexible schedule, including early mornings, weekends, holidays, and special events.

Additional Requirements

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.
  

Benefits

• Competitive Pay
• Medical, Dental, and Vision Benefits
• 401k Contribution
• Paid Time Off and Paid Holidays
• Employee Meals, Referral Incentives, and Recognition Programs
• Professional development and upward mobility opportunities
• Work-Family Culture

The Company’s good faith estimate of the hourly rate it expects to pay for this role is $22.00 and is based on applicable and specialized experience and location.

About Us

Nestled in California’s desert paradise, The Madison Club is La Quinta’s most exclusive, private residential community, offering the finest golf and club facilities in an intimate and sophisticated setting. It is a place of effortless grace and charm with an ambiance of quiet sophistication, intimacy, and understated luxury. Offering a limited number of homes and memberships, The Madison Club is the modern interpretation of California’s classic old-line country clubs, offering five-star dining and member events, wellness and fitness amenities, and Discovery’s signature Outdoor Pursuits program. At The Madison Club, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences. For more information about our club, please visit: https://madisonclubca.com/

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com. #LI-YLI