About this Cardiothoracic Education Program Coordinator role at Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Program Coordinator is responsible for supporting the day-to-day administration, coordination, and operational execution of the training program at the assigned campus. This role serves as a primary point of contact for trainees, faculty, and program leadership, ensuring that educational activities, onboarding processes, recruitment logistics, and site-specific operations are carried out efficiently, professionally, and in alignment with program standards.
Qualifications
Primary Responsibilities
Serve as a primary administrative resource for trainees by providing timely day-to-day support, communication, and issue resolution.
Coordinate didactic sessions, conferences, and other educational activities, including scheduling, materials preparation, room reservations, and related logistics.
Manage onboarding coordination for trainees, including identification badges, white coats, scrubs, lockers, and other site-specific access and readiness needs.
Coordinate recruitment and interview-day operations, including interview scheduling, candidate communication, itinerary development, virtual and on-site logistics, faculty reminders, RSVP tracking, and management of interview materials and shared files.
Provide operational support for educational events and special programming to ensure smooth execution and a positive participant experience.
Support Associate Program Directors and other program leadership through proactive communication, scheduling assistance, and administrative follow-through on program priorities.
Coordinate orientation planning and execution for incoming trainees, ensuring all required materials, schedules, and operational details are in place.
Manage site-specific workflow processes to ensure continuity, consistency, and responsiveness in daily program operations.
Process and coordinate program-related expenses and administrative transactions, including sponsored event forms, reimbursements, purchase orders, payment coordination, and operational purchasing.
- Sponsored Event Forms
Reimbursements, POs
payment coordination
process operational purchases
Education
Bachelor's Degree Healthcare Management required
Can this role accept experience in lieu of a degree?
Yes
Licenses and Credentials
Experience
Medical Education Program Management 1-2 years required
Knowledge, Skills and Abilities
- Strong knowledge of the healthcare industry, including an understanding of medical terminology, healthcare regulations, and the dynamics of healthcare provider organizations.
- Excellent interpersonal and relationship-building skills are essential for building and maintaining strong connections with healthcare providers.
- Strong logistical and project management skills are important for coordinating multiple aspects of events, including venue selection, scheduling, and resource management.
- Exceptional verbal and written communication skills are necessary for effectively conveying information, delivering presentations, and facilitating discussions with healthcare providers, internal stakeholders, and external partners.
- Proficiency in collecting, analyzing, and interpreting data related to program evaluation and outcomes.
Additional Job Details (if applicable)
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
- Carrying Frequently (34-66%) 20lbs - 35lbs
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Rarely (Less than 2%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Rarely (Less than 2%)
- Reaching Frequently (34-66%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$22.22 - $31.71/Hourly
Grade
4
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
