Overview:

Responsible for supporting a variety of functions including, but not limited to, handling accounts in the legal process, repossession, foreclosure or bankruptcy processing. Serves as a key contact for both internal and external counsel.

Primary Responsibilities:

• Collaborate with internal personnel and outside counsel to establish effective legal strategy while maximizing cost containment opportunities.
• Initiate direct contact with business partners and vendors to ensure services provided are meeting predetermined service level agreements.
• Collaborate with counsel and business partners to negotiate sale and settlement agreements.
• Monitor workout strategies in use, as well as associated expenses, to ensure adequate protection for M&T with respect to its interest in the collateral, and expected net return.
• Review and approve attorney SmartSpend fees; track expenses at the customer level.
• Develop a thorough understanding of the business and its functions, processes and operations.
• Keep abreast of business and market trends that may affect business and department.
• Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Complete other related duties as assigned.

Scope of Responsibility:

The incumbent works under supervision and has regular internal contact with other departments and externally with customers and service providers. This position has limited customer interaction.

Education and Experience Required:

• Associate’s degree and minimum of 1 years’ relevant banking experience, or in lieu of a degree, a combined minimum of 3 years’ higher education and/or work experience, including a minimum of 1 years’ relevant banking experience.
• Experience with word processing, spreadsheet and presentation software.
• Detail oriented.
• Strong verbal and written communication skills.

Education and Experience Preferred:

• Bachelor’s degree.
• Experience in Collections or Loss Mitigation.
• Knowledge of M&T Bank systems.

Location