About this Cafeteria Cashier - Per Diem role at Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Café Cashier is responsible for providing excellent customer service, handling cashiering duties, maintaining a clean cafeteria environment, and ensuring supplies are well-stocked. This role is essential in delivering a positive dining experience for customers.Key Responsibilities:
Process customer purchases, handle cash transactions, and reconcile the register at the end of shifts.
Stock and replenish cafeteria items (e.g., coffee, cooler items, salad bar supplies) according to department standards.
Maintain cleanliness and sanitation of dining areas, servery, tray return areas, and cafeteria equipment.
Prepare and break down catering orders as needed.
Uphold HACCP and cash handling standards.
Address customer needs and resolve issues with a friendly and positive attitude.
Report concerns, discrepancies, or shortages to the supervisor.
Actively contribute to achieving department goals for customer satisfaction.
Attend meetings, training, and in-services as assigned.
Qualifications
- High school diploma or equivalent.
- Strong customer service and communication skills.
- Ability to multitask and maintain a clean, organized environment.
- Basic math skills and cash handling experience preferred.
Knowledge, Skills, and Abilities
- Staff adheres to all I C.A.R.E. Standards.
- Must be able to read menu items in English.
- Must be able to communicate in English with customers.
- Must have basic arithmetic skills: ability to count cash, make change, add/subtract.
- Must be able to use a calculator.
- Independent judgment required.
- Must be able to juggle multiple tasks in a fast-paced environment.
Additional Job Details (if applicable)
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
- Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Occasionally (3-33%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Occasionally (3-33%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$18.26 - $27.13/Hourly
Grade
SF1110
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
