• Casual positions are available for Café Attendants with Macquarie University Hospital
• Be part of Australia's only university-owned academically integrated healthcare organisation where professional development, ongoing education and career progression are supported and encouraged
• Macquarie University Hospital, Wallumattagal Campus, North Ryde

Bring your passion for hospitality to a healthcare environment where every cup of coffee and every meal makes a difference

About Us

Macquarie University Hospital is Australia’s first and only private not-for-profit teaching hospital on a university campus. The hospital sits under the umbrella of MQ Health, encompassing the Faculty of Medicine, Health and Human Sciences, and other specialised clinical services. Modeled on renowned international university hospitals, our approach to treatment is based on combining the best available knowledge, expertise, and technology to ensure our patients receive a comprehensive and integrated service, as well as the utmost compassion, support, and care.

About You

You are a motivated and personable hospitality professional who genuinely enjoys creating positive experiences for others. You bring energy, initiative and a strong work ethic to everything you do, and you're eager to grow your career within a supportive healthcare environment.

About the Role

As a Café Attendant, you will play a key part in delivering a high-quality hospitality experience across Macquarie University Hospital. Working within a supportive and collaborative team, your responsibilities will include:

• Preparing food and beverages for patients, visitors and staff in a timely manner with a customer-centric approach.
• Delivering excellent customer service to all café and hospital customers, ensuring a warm and welcoming atmosphere.
• Working collaboratively with team members to achieve shared goals and uphold excellence in service delivery.
• Supporting the orientation and development of new staff members and contributing to a positive team culture.
• Completing required documentation accurately and in compliance with hospital policies and procedures.
• Adhering to food hygiene, cleanliness standards and HACCP requirements, as well as all relevant Work Health and Safety legislation.
• Participating in quality assurance, continuous improvement projects and audit processes within the department.
• Ensuring all mandatory education and competency requirements are completed in a timely manner.
• Performing other duties as directed by the Hospital Café Manager.

Why Join Us?

You'll play a key role in shaping the future of integrated healthcare in Australia. You'll join a supportive, collaborative team that is committed to delivering innovative, patient-centred care backed by world-class research and teaching.

At Macquarie University Health, we know working together leads to better health outcomes. This happens when clinicians, researchers, students and staff unite to improve lives through compassionate, coordinated, effective care that is centred around the patient. We are celebrating our 15-year anniversary.

As Australia's first fully integrated academic health precinct on a university campus, we translate research into faster diagnoses, better treatments and integrated, evidence-based recovery pathways. In this environment, our students receive unique, hands-on learning experiences. That's how we Heal. Learn. Discover. ™

We offer fantastic range of Employee Benefits including:

• Salary sacrifices options and excellent salary packaging benefits (including venue hire, meals, entertainment and novated leasing) so you have great potential to maximise your income working for us
• Post graduate study and ongoing education support through scholarship programs
• Macquarie University Childcare at a reduced staff rate
• Extensive Macquarie University facilities including sporting facilities, gym and pool

More information about our employee benefits can be found here.

To Apply

To be considered for this position, you will demonstrate the below requirements in your resume:

•  Experience as a catering assistant or similar food preparation role. Experience in a hospital is desirable.
• Strong Understanding of food hygiene and Cleanliness Standards
• Commitment to delivering exceptional customer service and attention to detail.
• Reliable and punctual in duties and contributing to the team.
• Strong interpersonal and Communication skills
• Availability for Flexible shifts, with a preference for Saturdays and Sundays.

We reserve the right to progress or not proceed with applications prior to the closing date, and to close the advertisement early if required**

Note: This position is not available for visa sponsorship, and the successful applicant must have valid work rights in Australia.

Role inquiries: Saowalak Kiratiwachirakul on [email protected]

Pre-Employment Checks

Macquarie University Health cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to Macquarie University Health.

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

Applications Close: