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About this Cafe Administrative Manager role at Flagship Facility Services

Flagship Facility Services · Onsite · CA - San Francisco

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The pay rate or range for this position is: $80,000 per year


 

Job Summary

The Café Administrative Manager is considered a position who will serve as the liaison between the Café Admin Team. This position requires strong communication and organizational skills to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Job Description

Benefits/Perks:

  • No Weekends
  • Monday to Friday: 6:00am - 2:30pm
  • Snacks and meals provided during shifts
  • Medical, Dental, and Vision Insurance
  • 13 paid holidays
  • 401K with match
  • Vacation and Sick days

Essential Functions (*)

  • Manage the administrative workflow by assigning tasks to Café Admin’s complete with deadlines with expectations of quality.
  • Plan and coordinate administrative procedures and systems and devising ways to streamline processes.
  • Assess staff performance and provide coaching and guidance to ensure maximum efficiency.
  • Participate in the recruiting and training of current and future staff.
  • Ensure the team adhere follows all policies in areas of attendance, performance, and operational protocols.
  • Keep themselves updated with all organizational changes and business developments.
  • Coordinate internal meetings and manage calendar for multiple Chefs.
  • Facilitate bi-weekly meetings with the admins staff located in other areas within the country.
  • Maintain confidentiality of all appropriate communications and documentation.
  • Correspond with HR/Payroll to ensure proper tracking of employee time-off requests, leaves of absence, and attendance discrepancies for the administrative team.
  • General office duties and other tasks as assigned by Management.
  • Other duties as assigned.

*NOTE: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks which are illustrative ONLY, and is not a comprehensive listing of all functions and tasks performed or assigned by this position.


Requirements

  • Must have and maintain an active management level food handler certification (i.e., ServSafe and/or other local state required certification) and adhere to local food handlers requirements.
  • Must possess a strong understanding and knowledge of food and allergens.
  • Proven experience as administrator.

Knowledge and Skills


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or ability required. In addition, the individual must lead by example with punctuality with good attendance and reliability.

  • Proficient in MS Office (Excel, Word Document and Publisher). Good planning and organizational skills.
  • Excellent verbal and written communications skills.  
  • Regularly communication in a positive, friendly, and effective manner with employees, managers, customers, and vendors.
  • Able to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
  • Proven track record of effectively overseeing, training, and motivating administrative employees.
  • Ability to juggle multiple tasks and adjust to changing schedules and priorities in a fast-paced environment. 
  • Possess sufficient computer skills that will allow proficient and accurate use of company-issued software.
  • Food knowledge/ understanding of industry terms and products.
  • An analytical mind with problem-solving skills.
  • Ability to consistently meet daily, weekly, and monthly deadlines.
  • Ability to work under pressure and adjust to diverse working environment.
  • Ability to execute duties with minimal direction.

Education and Work Experience

  • A four-year degree in business or hospitality.  In lieu of a degree, an A.A. degree in addition to 3 years of managerial experience.  In lieu of a college degree, 5-7 years as a manager. 
  • At least 2 years of additional previous experience in office management. Strong computer skills – Outlook, Microsoft Word, Excel, and PowerPoint.
  • Ability to problem solve and have conflict mediation skills.
  • Possesses excellent basic mathematical skills including the ability to add, subtract, multiply and divide quickly without a calculator.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule format.

Work Environment

The work environment includes the following large kitchen environment elements and exposures:

Fast paced kitchen, in which interruptions are considered normal. Sharing workspace with others. Moderate to high noise level. Slippery/uneven surfaces may be encountered.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


  • Constantly operates a computer and other office productivity machinery (i.e., copy machine, and computer printer).
  • Regularly communicates and must be able to exchange accurate information.
  • Regularly communicates to exchange information via written, auditory, and oral communication.
  • Occasionally ascends/descends stairs.
  • Walks moderately throughout the day.
  • Regularly sit and stand from chair.
  • Regularly walk, bend, stoop, standing, use hands to finger, handle or feel, and reach with hands and arms, climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
  • Some heavy lifting up to 40 lbs.
  • Specific vision abilities required by this position include close vision for safe navigation of work area and use of equipment.
  • Standing, walking, bending/twisting, and balance are all required to perform job task.
  • Possible sitting to perform desk work such as typing; up to 7 hours a day.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Work Authorization

Authorized to work in the U.S.

Equal Employment Opportunity Employer

Flagship is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. 

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Americans with Disabilities Act

Under the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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About Flagship Facility Services

We started with a simple idea—to deliver a higher standard of customer service. The way we deliver facilities services has evolved over the past 30 years – along with technology and our clients’ needs. Our core fundamental is unchanged: From the CEO to the front-line workers, every Flagship employee works together to build long-term relationships with our clients by doing whatever they need to do to get the job done.

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