About this Business Process Operations Administrator (Contract) (On-site) role at Broadridge
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
The Business Process Operations Administrator (Contract) is responsible for various daily processes, ensuring accuracy and efficiently supporting Issuer Operations and Client Management Services to complete issuer shareholder meetings.
Key Job Functions/Responsibilities
Prepare source data for entry by opening, extracting, and sorting mail
Verify and log receipt of data, obtain missing data, and establish priorities
Completion of various duties on company systems including programs on Microsoft Access, Excel, and internal systems
Extrapolate and input large quantities of data, alpha, and numeric (in combination) from source materials, in a timely manner in a unique computer system for output data and resolve processing issues
Quality control of information, auditing of output documentation for grammar, and comprehension and comparison to source materials
Evaluate the validity of the documents to be entered, recognize, and report any deficiencies to Client Managers
Verify source documents received and compare with internal system data
Liaise with various departments, as required
Assist Client Management to coordinate timely and accurate mailings as it relates to the shareholder meetings
Collaborate with team members to ensure daily goals are completed
Protect organization’s value by keeping information confidential
Other responsibilities as assigned
Overtime is required during the Proxy season due to processing volumes.
Basic Skill Level Requirements
Education:
High School Diploma or equivalent
College Diploma in Business Administration is an asset
Experience:
1-2 years of hands-on experience in Data Entry and/or Quality Assurance is essential.
Exposure to brokerage, proxy, or financial business operations is preferred.
Knowledge of proxy rules, regulations, and processing is an asset.
French is not required but is an asset.
Skills:
Strong written and verbal communication skills
Intermediate proficiency in Word and Excel
Ability to work in a cross-functional environment
Ability to communicate effectively with fellow associates, other departments, management, and outside vendors, as required
Tools:
Windows environment.
All necessary advanced technological tools are provided.
Recruitment Process
Throughout the application process, you will be required to attend interviews in person. Our recruiters will explain the interview process at each stage and answer any questions you may have.
Compensation
Hourly Rate: 18.00 – 20.00 CAD/hour. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.
Vacancy Disclosure
This posting is for an existing and currently open position within Broadridge.
Background Check Process
Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:
Employment verification
Education verification
Credit inquiry
Canadian criminal record check
Accessibility & Accommodation
Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodation during the recruitment process, please notify our recruitment team.
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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
