About this Business Development Manager - Medan Branch role at Rhenus
Rhenus · Onsite · Medan, Indonesia
What You Can Expect:
You will be contributing to that vision by:
- New Business Development:
- Identify and pursue new business opportunities in the freight forwarding sector.
- Act as the primary liaison with customers on all business-related matters.
- Obtain freehand business and proactively generate and follow up on sales leads.
- Develop and implement strategies to penetrate new markets and expand the customer base.
- Client Relationship Management:
- Provide timely and competitive quotations to customers.
- Conduct regular visits to existing and potential clients to build and maintain strong relationships.
- Ensure customer satisfaction by addressing inquiries and resolving issues promptly.
- Market Analysis and Strategy:
- Monitor market trends, competitor activities, and industry developments.
- Develop concepts and strategies aimed at increasing cargo volumes and improving financial results on key trade lanes.
- Analyze trade lane performance and identify opportunities for growth.
- Product and Service Development:
- Collaborate with product management and operational units to plan, develop, and implement attractive products and services.
- Actively promote Rhenus's products and services to customers, overseas partners, and internal teams.
- Transfer knowledge and market insights of trade lanes to overseas partners and local staff.
- Regulatory Compliance:
- Stay informed about changes in market regulations on trade lanes.
- Communicate compliance requirements and updates to relevant parties within the organization.
- Reporting and Communication:
- Provide timely reports to immediate supervisors on business development activities and opportunities.
- Maintain accurate records of sales activities, customer interactions, and market intelligence.
What You Bring:
What skills & experience you’ll bring to us
- Proven experience of sales in the freight forwarding industry.
- Proven track record in business development with a focus on "hunting" sales roles.
- Fluent in English
- Proficiency in MS Office applications and general PC operations.
- Strong negotiation, communication, and interpersonal skills.
- Assertive, independent, and detail oriented.
- Ability to work effectively under pressure and meet tight deadlines.
- Strong team player with the ability to collaborate across different departments and cultures.
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