At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

The Business Consultant collaborates with Sales Channels to achieve Non-core targets by driving sales, scoping clients' ICT needs, and presenting aligned solutions. They provide market insights, oversee project development, and coordinate end-to-end implementation, contributing to process improvement and people management within a unified "One Globe" approach. The role emphasizes a strategic blend of sales support, technical expertise, and holistic project management.

On top of cloud infrastructure solutions, the Business Consultant will help customers leverage streaming architectures and applications to achieve their business results. In this role, they will interact directly with customers to provide software architecture, design, and operations expertise that leverages deep knowledge of and experience in Apache Kafka, the Confluent platform, and complementary systems such as Hadoop, Spark, Storm, relational and NoSQL databases.

DUTIES AND RESPONSIBILITIES

• Co-Accountable with the Sales Channels for the shared Non-core (Managed Services & Solutions) target. 

• Drives sales counterpart/s to meet sales objectives by providing support, recommendation on appropriate products, services and offers that best address the client requirements as well as resolution of issues through joint visits during sales calls.

• Scope clients’ ICT requirement from a technical and business perspective

• Reviews customer profile and data to come up with a design for standard products and assessment of one-off projects

• Work with the Product team and Pre-sales for Core to ensure that recommended Business Solutions meet the requirements and suggest a workaround, as necessary.

• Technical presentation of the Solutions recommendation/design, articulating how it addresses the needs based on scoping. 

• Provides recommendation, design, costing and proposals to Sales Channels for client presentation.   

• Provides regional industry insights to the Product and Marketing team for opportunities for new products for development that are relevant to the Market. Feedback on the industry-relevant product portfolio from information gathered on the ground. 

• Participation in the development stage for projects, including but not limited to the sign off for UAT of critical projects and the development and monitoring of POC’s to drive growth of Globe in top tiered businesses within the focused industries.

• Coordinates with Service Delivery Manager for the back end requirements and end to end implementation.  Shares insights and recommendations on improvement of processes based on field learnings and competitive landscape.

• Partners with other Business Units for the one Globe approach. 

• People Management and Development

• Subject matter expert resource, including but not limited to training and presentations during Industry relevant events.

• Pre-sales support for Cloud and Confluent Solutions.

• Specific to Confluent, help customers build state-of-the-art streaming data infrastructure, in partnership with colleagues who are widely recognized as industry leaders, as well as optimizing and debugging customers' existing deployments.  

REQUIREMENTS:

REQUIREMENTS:

• At least 4-7 years of Professional Services Experience

• 3 or more years of experience as presales or solutions architect designing different Cloud Solutions and use-cases.

• Excellent verbal and written communication to articulate complex technical concepts clearly to both technical teams and non-technical stakeholders

• Strong presentation, listening, and negotiation skills.

• Strong desire to tackle hard technical problems, and proven ability to do so with little or no direct daily supervision

• Ability to quickly learn new technologies

• Ability and willingness to travel to meet with customers

• Bachelor's Degree IT or any related field

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.