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About this Business Analyst role at Flowserve

Flowserve · Onsite · Laguna, Mexico

Your Role and Impact

Flowserve is seeking a highly analytical and technically minded Business Analyst to support the Global Booking System (GBS), one of the company's most critical commercial applications. This role serves as a key partner to global sales, finance, commercial excellence, and operations teams by ensuring the accuracy, integrity, and accessibility of booking data used to drive business decisions. 

The successful candidate will support the administration and enhancement of GBS, develop reporting and analytics solutions, assist with month-end close activities, and drive continuous improvement initiatives across commercial processes. This position offers exposure to global stakeholders and significant opportunities to influence commercial intelligence, data governance, and process transformation initiatives. 


Key Responsibilities

•    Serve as the system administrator and subject matter expert for the Global Booking System (GBS), ensuring reliable daily operation, maintenance, monitoring, and issue resolution.

•    Process booking adjustments, credit transfers, hierarchy changes, territory realignments, and sales attribution corrections.

•    Support user onboarding, role administration, security access management, and user support within GBS.

•    Validate booking data, investigate discrepancies across source systems, prepare reconciliations, and resolve booking exceptions.

•    Coordinate booking consolidation, reporting, and close-related processes with Finance, IT, and Sales Operations teams.

•    Design, develop, and maintain dashboards and reporting packages that support operational, executive, and global commercial leadership needs.

•    Build analytical models and ad hoc analyses covering bookings, sales performance, productivity, funnel performance, and commercial trends.

•    Develop automation tools using Power BI, SQL, Excel, Power Query, and related technologies to improve data quality and reduce close-cycle time.

•    Perform root cause analysis, identify process improvement opportunities, and support initiatives related to governance, audit readiness, standardization, and best practices.

•    Maintain system documentation, operational runbooks, and training materials.

•    Collaborate with Sales, Finance, Commercial Excellence, IT, and regional business leaders on global initiatives.

Required Qualifications

•    Bachelor's degree in Business, Finance, Analytics, Information Systems, Engineering, Economics, or related discipline. 

•    2-5 years of experience in Business Analysis, Sales Operations, Commercial

•    Analytics, Reporting, Data Analytics, or related field. 

•    Experience working with large enterprise applications and data environments. 

•    Advanced Microsoft Excel skills.

•    Power BI development and dashboard design experience. 

•    Experience working with SQL and relational databases. 

•    Familiarity with ERP, CRM, or commercial transaction systems. 

•    Strong data validation, troubleshooting, and analytical skills. 

Preferred Qualifications

•    Experience supporting global stakeholders preferred. 

•    Experience supporting sales operations or commercial excellence functions. 

•    Experience with booking, order, revenue, or sales performance reporting. 

•    Exposure to Salesforce, SAP, Oracle, Azure, DevOps, or similar enterprise platforms. 

•    Experience working within a global shared services or COE environment. 


What We Can Offer You

At Flowserve, you'll find a range of options to fit your, and your family's, needs. We want to provide our team with the right resources to invest in your physical, mental and financial well-being no matter where you sit or what stage of life, you're in.


Our benefits include:
•    Competitive Salary
•    Major Medical Expenses Insurance
•    Food Coupons
•    Life & Accident Insurance
•    Vacation Bonus
•    Savings Fund
•    30 Days Christmas Bonus


*Benefits vary by job, location and/or collective bargaining agreement.


If this sounds like the opportunity that you have been looking for, please click Apply.

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