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Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

CAI is seeking a Business Analyst with strong Systems Analyst and Cloud Modernization experience. The ideal candidate will have previous Business Analyst experience working within PMO structure. This position is contract and hybrid in Trenton, NJ.

What You’ll Do

• Translate business requirements into functional, system, interface, and technical specifications
• Analyze system functionality, data flows, business rules, integration requirements, and security considerations
• Develop data mapping and interface requirements
• Analyze system integrations and interface requirements
• Support data migration, system conversion, and integration efforts
• Perform data mapping and business rule validation activities
• Participate in all phases of the DHS Project Development Lifecycle (PDLC)
• Participate in solution design discussions with developers, architects, vendors, and business stakeholders
• Review proposed technical solutions to ensure alignment with business requirements
• Assist in defining workflows, system configurations, integrations, and automated processes
• Support cloud modernization initiatives and enterprise application implementations
• Participate in modernization efforts involving Dynamics 365, Leidos IQ, Power Platform, workflow automation, analytics, and cloud-based solutions
• Coordinate System Integration Testing (SIT), User Acceptance Testing (UAT), and Production Readiness activities
• Ensure delivered solutions meet documented business and system requirements
• Support go-live validation and stabilization efforts
• Evaluate opportunities for process automation and digital transformation
• Support risk identification, issue management, stakeholder communications, and change management activities
• Maintain requirements traceability throughout the project lifecycle
• Assist the PMO with continuous process improvement and modernization initiatives
• Identify Stakeholder’s needs, translate requirements, and problem solve with technology using understanding of process and technology to implement solutions that meet client needs and goals
• Have solid understanding of Project Management Office, Project Management, Applications development, Policies, Change Management, IT Systems development and Support planning solutions
• Previous professional work experience with business stakeholders as a representative of the PMO to understand the Client’s business requirements and business process flows, document current state / future state processes; ability to then translate them into comprehensive, accurate and quality requirements / specifications
• Evaluate data collected through Interviews, business process analysis, surveys and/or JAD (Joint Application Development) sessions
• Liaise with the various business units SME’s, state agencies, departments and teams in defining business processes, application(s) requirements and technical solutions
• Provide suggestions to the project teams during the development stage to ensure the Client’s business needs are met
• Communicate effectively with Agency Business Clients and IT staff on requirements and solutions
• Document results of the analysis and workflows as well as obtain sign-off(s) from the appropriate client
• Apply conceptual knowledge business and technology processes to solve complex operations and/or procedural problems
• Participate in projects of a cross-functional nature and evaluate/deliver/negotiate processes and applications to customers
• Develop, document and execute test cases and scripts and coordinate UAT Testing with the Business Users
• Coordinate with the Business and IT teams who are involved in the Testing process and are responsible for validating test results and/or follow up on any outstanding testing issues
• Document and manage any Change Requests related to the working project
• Assist the PMO office in the introduction of any new technology tools, templates, policies, procedures, and/or best practices
• The candidates must possess excellent organizational and time management skills, strong attention to detail and accuracy
• Be able to work independently and in a team

What You'll Need

Required:

• BA degree from an accredited 4-year institution
• Minimum 5 years’ working experience as a Business Analyst or Systems Analyst
• 5 years’ professional experience working with SDLC methodology as a Business Analyst
• 5 years’ experience functioning as a Business Analyst interacting with a PMO structure
• 7 years’ experience in developing business requirements, functional specifications and user manuals for medium to large sized projects
• 7 years’ experience interviewing user community and documenting needs of the client
• 7 years’ experience in requirements elicitation, translation to functional design, test planning and user documentation process
• 5 years’ experience working as a BA on application development projects
• 5 years’ experience working as a BA for 4-5 projects simultaneously
• 5 years’ experience working with UML Modeling under Agile Methodology
• 5 years’ experience working with BRD/FRD Creation under Waterfall Methodology
• 7 years’ experience with Microsoft Suite products (Word, Power Point Excel, Visio)
• Strong verbal and written communication skills
• May require overtime and occasional travel to other divisional sites during working hours.

Preferred:

• 5 years’ experience in creating and executing system functional unit test cases and documenting test results
• 1 year of experience working with government (state or federal) agencies

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

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Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.