Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Deloitte University Hotel & Conference Center - Benchmark Hospitality
- High-end private hotel and conference center called Deloitte University. Closed to the public.
- 1,400 hotel rooms - all single occupancy, no suites.
- Nine restaurants and lounges including a Starbucks and Seattle's Best Coffee, and three sit down restaurants.
- 200,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms.
- Fitness Center, jogging trails and sports fields (all available to our associates to use!)
- All professional clientele. No weddings, holiday parties, school groups, or other social-type events.
- Located in Westlake, Texas - near Keller, Southlake, and Roanoke.
- For more information about our property, check our website: BenchmarkHotelDFW.com
- Property is managed by Benchmark Hospitality at Deloitte University.

Benefits & Perks
- Awesome Employee Focused Culture with many Associate Events!
- Closed many weekends and most holidays - 10 days of holiday pay.
- Up to 14 Vacation & Sick days per year.
- Weekly pay!
- Leadership and Career development programs. Many opportunities to grow and transfer to new positions.
- Free Lunch in our newly remodeled Associate Cafeteria.
- Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
- Employer matching 401k.
- Tuition Reimbursement.
- Free parking on-site.
- Free uniforms and we will clean them!
- Benchmark Hospitality hotel discounts.

#PGH-DU #PGH-BMC Benchmark Hospitality

What you will have an opportunity to do:

The Guest Service Tech will complete general maintenance requests that are submitted by guests and employees.  Responsibilities also include performing various work order tasks and preventative maintenance on spaces and equipment.

• Status: Full Time

• Availability: 1st & 2nd shift

• Anticipated start date: March 1, 2026

• Payrate: $19.85 per hour.

• Location: Benchmark Hospitality at Deloitte University

ESSENTIAL FUNCTIONS:

• Completes maintenance requests submitted by guests or employees for general maintenance issues within the hotel.  Most common maintenance requests include toilet issues, sink drains, hot water issues, touch up paint, light bulb replacement and more.

• Interact with guests or employees to ensure maintenance request is completed successfully.

• Performs preventative maintenance and maintains logs in an organized manner.

• Identifies problems, initiates work orders, accomplished assigned work orders, and does all necessary repairs relating to their expertise.

• Performs duty rounds by using daily checklists.  Reports on and corrects noted problems.

• Maintain a safe, clean and efficient workspace.  Responsible for maintaining inventory of tools in use.

• Work in a safe manner including proper use of PPE and following safety protocols.

• Responsible for correct use of maintenance request system.  Training provided.

• Assist with maintenance requests for other trades, as needed.

• Location: Benchmark Hospitality at Deloitte University

Job Category: DUCareersInMaintenance

What are we looking for?

• One year experience in maintenance required, such as hotels, home repair, hospitals, office repair, or apartment complex repairs.

• Skilled with using hand, power, and diagnostic tools.

• Must have experience in the following: Minor wallpaper and vinyl repair / Repair and paint drywall, wood, metal, and other surfaces using rollers and brushes / Repair tile and grout / Refinishing woodwork requiring staining, varnishing, and lacquering / Basic plumbing repairs / Basic electrical repairs

• Ability to read and interpret blueprints and schematics preferred.

• Must be able to communicate both written and verbally in English due to guest contact.

• Texas Driver’s License with good driving record preferred.

Compensation:

$19.85

-

$19.85

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.