About this Biometrics Optimization Lead role at Syneos Health
Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.
Discover what your 25,000 future colleagues already know:
Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.
Job Responsibilities
JOB RESPONSIBILITIES
Serves as the team leader for assigned projects in Biometrics Optimization. Assists in initiatives and idea development to enable and support optimal end-to-end delivery of Biometrics projects.
Assists in development, review and refinement of Biometrics Standard Operating Procedures, Work Instructions and corresponding Forms and Templates that reflect the clinical research industry regulations.
Assists in Biometrics training material development, maintenance, quality reviews and oversight, delivering targeted training materials and programs for Biometrics BU staff.
Manages or assists in the maintenance of training certifications in the assignment of corresponding training requirements/activities and implementation within the company’s Learning Management System. Leads the Certification Management Committee, responsible for assignment of guidance
documents/training courses to Essential Functional, Just in Time and System Certifications for Data Operations, including Training Liaison role and facilitation of monthly Functional Council reviews.
Supports the lifecycle management of documentation generated and maintained to support the Biometrics BU.
Independently prepares information for training program and/or team meetings. Leads/presents prepared information at meetings. Reviews and approves information from team members for meetings and updates associated training materials accordingly.
Assists with continuous improvement of processes with Biometrics and the company’s Leadership to ensure an integrated and aligned approach across the Company.
Assists in the communication of Biometrics Optimization plans and priorities for procedural documentation, training development, and maintenance.
Assists other non-departmental training initiatives and/or presents training courses to assigned departments, as required.
Supports the achievement of Biometrics BU financial targets.
Maintains current professional knowledge within the clinical research industry as a ‘value add’ within the Biometrics BU.
Actively manages and mentors other Biometrics Optimization staff in general team leadership and management skills, project management skills and internal processes in support of team initiatives.
Line management responsibilities for staff members: For direct and indirect reports, may participate and direct activities related to department staff operations such as interviewing and selection, professional development, performance management, and employee counseling and separations. Approves courses of action on salary administration, interviewing and selection, terminations, professional development, performance appraisals, job description preparation, and employee counseling. Works with and advises staff on administrative policies and procedures, technical problems, priorities and methods.
QUALIFICATION REQUIREMENTS (please indicate if ‘preferred’)
BA/BS degree in the science/health care field, plus extensive experience in an operational clinical trials environment, or equivalent combination of education and experience that provide the skills and knowledge necessary to perform the job.
Supporting work transitions from global locations to India through structured planning, governance, and execution oversight.
Driving end-to-end project governance across multiple studies and Biometrics functions.
Monitoring project timelines, milestones, risks, issues, dependencies, and action plans to ensure successful delivery.
Tracking key delivery and operational metrics, including project health, milestone adherence, resource utilization, capacity, forecasting, and financial performance.
Preparing executive dashboards and governance reports to provide leadership with clear visibility into portfolio performance, risks, and opportunities.
Standardizing project management processes, reporting, and best practices across the Biometrics organisation including regular governance cadence
Experience in a Contract Research Organization or Pharmaceutical/Biotechnology company is preferred.
Experience working in a matrix-structured environment with multiple product lines is essential.
This position requires in-depth knowledge of relevant regulatory agencies and strong understanding and use of medical terminology.
Ability to handle multiple tasks to meet deadlines in a high stress environment is essential.
Requires effective organizational, presentation, documentation, analytical and interpersonal skills with demonstrated ability to lead and motivate a matrix team.
The ability to implement, control and understand productivity measures is essential and a good understanding of financial control is deemed a strong requirement.
Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), email, and voicemail are basic requirements.
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
Additional Information
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.