Circle Business Services is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. 

We have an opportunity for a Billing Associate to join their team of staff.

This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include:

• Produce accurate and timely invoices for patients, consultants, insurers and NHS organisations in accordance with contractual agreements and organisational policies.

• Ensure invoices are processed correctly, applying agreed charging structures, tariffs and billing rules.

• Review and verify billing information to ensure accuracy before invoices are issued.

• Process invoice amendments, adjustments and credit notes where appropriate.

• Monitor billing activities to ensure service level agreements and billing deadlines are consistently achieved.

• Support accurate revenue recognition through timely and compliant billing processes.

Applicants should meet the following criteria:

• Experience working in a finance, billing, accounts receivable, customer service or business services environment.

• Experience working with stakeholders at all levels of an organisation.

• Strong customer service skills with the ability to manage queries professionally and effectively.

• Good technology skills, including experience using financial systems and Microsoft Office applications.

• Strong attention to detail and high levels of accuracy.

• Ability to manage workload effectively, prioritise competing demands and meet deadlines.

• Good numerical, analytical and problem-solving skills.

• Excellent written and verbal communication skills.

• GCSEs (or equivalent) in Maths and English at Grade C/4 or above.

• Ability to work effectively both independently and as part of a team.

• Experience working within healthcare, private healthcare or NHS finance environments.

• Knowledge of healthcare billing processes, NHS contracts or private medical insurance billing.

• Experience using financial management or patient administration systems.

• Understanding of invoice production, exception reporting and query resolution processes.

• Knowledge of data protection, confidentiality and financial governance requirements.

• Experience supporting process improvement or finance transformation initiatives.

• Working knowledge of Microsoft Excel, including basic reporting and data analysis.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service

• Private Pension Scheme

• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions

• Friends & Family Hospital Discounts

• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay

• Non-contributory life insurance

• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits

• Access to resources, tools and services to support your wellbeing

• Employee recognition programmes

• Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy