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About this Bilingual Community Support Specialist - CBHC CALM role at Eliot Community Human Services

Eliot Community Human Services · Onsite · Lynn

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking Community Support Specialists to join our Community Behavioral Health Center (CBHC) division in partnership with the City of Lynn’s unarmed crisis response program, the Lynn Calm Team. As a Community Support Specialist, you will play a vital role in delivering compassionate, culturally responsive crisis support for non-violent quality-of-life concerns, behavioral health issues, and homelessness-related needs.  

Responsibilities:

  • Respond to individuals in crisis related to mental health, addiction, homelessness, or other non-emergency concerns, providing in-person or phone support that does not require police or EMT intervention
  • Connect individuals with appropriate services based on their needs and preferences, including warm handoffs and ongoing support
  • Collaborate with community partners to de-escalate situations, provide therapeutic interventions, and support crisis resolution in high-stress environments
  • Build trust with BIPOC, low-income, and marginalized communities by modeling social justice, cultural awareness, and an anti-racism approach
  • Provide follow-up support after crises, help clients navigate behavioral health systems, and empower them through advocacy, education, and care coordination

Qualifications:

  • Bachelor’s degree in Sociology or related field 
  • Valid drivers license and reliable transportation
  • Bilingual: Spanish/English

Schedule: Full-time, 40 hours per week, 11:00AM-7:00PM shift. Weekend availability is required as assigned

Annual Salary
$60,000—$60,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

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Apply to Eliot Community Human Services

About Eliot Community Human Services

About Eliot 

For over 70 years, Eliot has been a premier provider of mental healthcare, behavioral healthcare and human services throughout Massachusetts. As a trusted nonprofit, we are dedicated to empowering individuals and families to achieve stability, growth, and well-being through a comprehensive, person-centered approach.

 

Eliot delivers a broad range of evidence- and strengths-based programming in Comprehensive Behavioral Health, Community-Based Support and Outreach, Care Coordination, Day Services, and Residential Services and Treatment Facilities. Examples of services we deliver include: clinical mental health care; substance use treatment and recovery; housing and homelessness support; juvenile justice and rehabilitation programming; intellectual and developmental disabilities services; acquired brain injury services; and child, youth and family support and development services. We operate two leading Community Behavioral Health Centers (CBHCs) in Danvers, MA and Lynn, MA, ensuring zero barrier, high-quality care is accessible for all who seek it.

 

As an organization committed to innovation, collaboration, and belonging, Eliot fosters a supportive work environment where employees make a collective impact every day. Join our team and be part of a mission-driven agency dedicated to strengthening communities and transforming lives!

See all jobs at Eliot Community Human Services →

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