About this Banquet Server (On Call) role at Four Seasons
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming, and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. Dining at Four Seasons Resort Palm Beach is an experience in and of itself, with inspiration drawing from a Michelin star collaboration and the local elements. The crowning jewel of the Resort is Florie’s, the only restaurant and bar in the United States in partnership with Mauro Colagreco, recently recognized as Best of the Best in The World's 50 Best Restaurant awards. Write the next chapter of your career in an authentic Palm Beach paradise.About the role:
The Banquet Server is responsible for providing exceptional food and beverage service during banquet events while supporting the setup, execution, and breakdown of functions. This role anticipates guest needs, maintains strong knowledge of menu and beverage offerings, and ensures service is delivered according to Four Seasons standards. This position is part of the Food & Beverage team, reporting to Banquet Management.
What you will do:
- Provide attentive and professional food and beverage service during banquet events
- Greet guests, explain menu selections, and provide knowledgeable information about ingredients and preparation methods
- Anticipate guest needs and respond promptly to requests, concerns, and special accommodations
- Serve food, wine, and other beverages according to established service standards
- Maintain strong knowledge of food, wine, and beverage offerings available for each event
- Coordinate closely with the Culinary and Banquet teams to ensure accurate and timely service
- Prepare and maintain clean, organized, and fully stocked service stations
- Assist with the setup and breakdown of tables, buffets, food stations, and other event spaces
- Set up linen, china, glassware, silverware, and accent pieces according to Banquet Event Orders
- Maintain table presentation and service standards throughout each event
- Build positive relationships with guests while providing personalized and intuitive service
- Support other Food & Beverage areas as business needs require
- Follow all food safety, sanitation, alcohol service, and workplace safety standards
What you bring:
- High school diploma or equivalent experience
- Minimum of 6 months of experience in a similar position preferred
- Previous hotel, banquet, restaurant, or Food & Beverage experience preferred
- Strong food and beverage knowledge with an interest in wine and beverage service
- Excellent communication and interpersonal skills
- Ability to provide polished and professional service in a fast-paced event environment
- Strong attention to detail and ability to prioritize multiple responsibilities
- Ability to read, write, and communicate effectively in English
- Ability to work independently and collaboratively as part of a team
- Ability to stand and move throughout the shift and perform the physical responsibilities associated with banquet service
What we offer:
- Competitive Salary & Wages
- Comprehensive Benefits Package
- 401(k) Retirement Plan
- Excellent Training and Development Opportunities
- Complimentary Accommodations at other Four Seasons Hotels and Resorts
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
Schedule & Hours:
- Flexible schedule required, including mornings, evenings, nights, weekends, and holidays
- Schedule may vary based on banquet and event business needs
Work Authorization:
- Candidates must have valid authorization to work in the United States at the time of application.
