About this Associate, Sales Compliance role at DoorDash Canada
About the Team
The Sales Compliance team is responsible for designing and ensuring effective Sales Compliance and Controls across DoorDash’s sales organization. The Sales Compliance team is part of the larger Sales Strategy & Operations team which accelerates productivity and develops go-to-market strategies and processes to support our sales organization. This group builds the engine and foundation for DoorDash to achieve the best selection for our platform and grow revenues across all business lines.
About the Role
We are seeking an Associate, Sales Compliance to operate and enhance our key revenue related SOX controls, which ensures all commission rate changes and merchant pricing terms are contractually supported, accurately configured in system, and correctly applied to charges.
In this role you will perform quarterly contract-to-system-to-charge reconciliations across multiple lines of business, investigate exceptions, partner with cross-functional teams to get issues resolved, and help maintain the documentation that demonstrates operating effectiveness to Internal and External Audit. This is an excellent opportunity to build deep hands-on experience in revenue assurance, control execution, and audit support at a fast-growing technology company, with a clear path to owning reconciliations and controls end to end.
You will report to the Senior Manager, Sales Compliance within Sales Strategy & Operations. This role is remote, based in Vancouver, Canada.
You’re excited about this opportunity because you will…
- Perform contract → system → delivery-level charge reconciliations on a monthly cadence across multiple business lines and geographies, using automated recon templates and data pipelines as they come online
- Support a key SOX revenue control by reviewing commission rate changes and new merchant onboardings for compliance
- Investigate mismatches, help quantify exposure, and partner with Sales, Sales Analytics, Legal, and Accounting to drive remediation
- Help automate the non-judgmental parts of the reconciliation: test auto-generated recon files, validate that automated outputs tie back to source data, and flag breaks and edge cases
- Use AI-assisted tools to check reconciliation documentation for common weak points (missing contract support, incomplete lines, implausible dates or rates) before it goes to review
- Track unreconciled balances and open exceptions through resolution, prepare summarized review packages for sign-off, and help route confirmed issues into remediation workflows
- Help expand reconciliation coverage to new regions and products by scoping, mapping new data sources, and running early cycles to validate the logic
- Maintain clear, audit-ready documentation supporting control execution and respond to Internal and External Audit requests
- Work with Sales Analytics and Engineering to test and refine the reconciliation data views you rely on
- Identify control gaps, recurring exceptions, and opportunities to automate manual steps, and recommend process improvements
- Contribute to SOPs as the process is standardized, and share reconciliation results and risk findings with the Sales Compliance team and Finance partners
We’re excited about you because…
- You have 1-3 years of experience in external audit (Big 4 preferred), internal audit, or SOX compliance
- You have exposure to testing or operating revenue-related controls, or a solid foundation in revenue recognition and order-to-cash concepts and the curiosity to go deeper
- You are proficient in Excel (e.g., lookups, pivot tables) and comfortable working with large datasets
- You have strong attention to detail and enjoy investigating data discrepancies down to the root cause
- You communicate clearly in writing and in conversation, and are comfortable following up with cross-functional partners until an issue is resolved
- You are organized, process-driven, and thrive in a controlled environment with recurring deadlines
- You are genuinely excited about AI and automation: you have used AI tools (e.g., prompting, workflow tools, or light scripting) to speed up your work, and you know to verify AI output before relying on it
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .
