About this Associate Program Manager - IMSL/CVSL Admin role at University of Arkansas System
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Closing Date:
Type of Position:
Professional Staff - Project/Program Administration
Job Type:
Regular
Work Shift:
Sponsorship Available:
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.
Department:
ICE | IMSL MS Admin
Department's Website:
Summary of Job Duties:
The Program Manager provides operational leadership, program administration, and strategic support for the Integrated Medicine (IMSL) and Cardiovascular Service Lines (CVSL). This role plans, implements, evaluates, and continuously improves operational programs supporting provider resource management, patient access, ambulatory operations, service-line initiatives, and organizational performance.
Qualifications:
Minimum Qualifications:
- Bachelor's degree plus two years of progressively responsible experience in healthcare operations, program administration, project management, or a related field; OR High School Diploma/GED plus eight years of related experience.
Preferred Qualifications:
- PMP Certification
- Academic Medical Center Experience
- Epic Cadence expertise
- Advanced QGenda administration
- Lean, Six Sigma, or PMP training
- Experience leading operational improvement initiatives
Qualifications Equivalencies:
Additional Information:
Responsibilities:
- Manages operational programs impacting multiple divisions and clinic locations.
- Exercises independent judgment, develops operational standards, evaluates performance metrics, leads cross-functional initiatives, and supports strategic planning across the service lines.
- Administers service-line operational programs and initiatives.
- Develops goals, metrics, implementation plans, and sustainability strategies.
- Partners with physicians, administrators, and clinic leaders to improve performance.
- Serves as an operational subject matter expert.
- Leads patient access and scheduling optimization initiatives.
- Oversees Epic and QGenda scheduling standards and governance.
- Evaluates provider utilization and clinic capacity.
- Develops dashboards, scorecards, and operational analytics.
- Leads process improvement and performance enhancement projects.
- Provides recommendations to leadership based on data analysis.
- Coordinates operational onboarding and implementation activities.
- Develops SOPs and workflow documentation.
- Leads multidisciplinary workgroups and committees.
- Builds collaborative relationships across the health system.
- May perform other duties as assigned.
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check, Substance Abuse Testing
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
