Associate Manager

IQVIA Laboratories – Central Laboratory Service

We are a comprehensive global central laboratory services supporting clinical trials in countries around the world. Meeting the demands of today’s drug, device and diagnostics development environment requires a next generation service provider.

IQVIA Laboratories helps sponsors enable laboratory testing in global clinical trials by providing specimen collection kits, a courier network, a biorepository, plus project management and data management. With extensive scientific expertise and industry leading capabilities in lab services, biomarkers, companion diagnostics, esoteric testing, high quality data and analytics, as well as global logistics and biorepository & specimen management, IQVIA Laboratories helps biotech and pharmaceutical companies meet their development needs.

Join us on our exciting journey!   

Job Overview: 

Responsible for supervising a team of lab staff and ensuring effective operational delivery and for setting day to day operational activities for the team with a focus on daily delivery.

Under the mentorship of management, responsible for hiring, training, and performance management of staff.

Supervises the daily activities of assigned laboratory work group(s) through appropriate delegation, technical skills training, and work supervision. Meets regularly with staff and senior management to discuss and resolve workload and technical issues.

Responsible for ensuring activity in the team meets safety guidelines. Drives individual accountability for safety across the team. Identifies opportunities for improvements in safety.

Responsible for the review of laboratory metrics to identify initiatives as well as establish additional metrics such as cost savings that are associated with process improvement initiatives.

Ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.

Ensures timely and appropriate resolution of CAPA and quality incidents, quality and compliance metrics, root cause analysis and improvement.

Assists in establishment and revision of laboratory policies and procedures. Maintains appropriate control and quality assurance procedures. Ensures compliance with safety requirements.

Requirements:  

• Bachelor’s degree in a Human Biology based science.
• 4 years of relevant experience in a clinical laboratory or clinical trials environment. (Biochem based)
• Experience in technical leadership and cross-functional collaboration
• Proficiency with LIMS and other laboratory data systems.
• Familiarity with CAPA processes and quality systems
• Ability to analyse and interpret complex data.
• Ability to effectively coordinate and execute multiple tasks or projects simultaneously.
• Ability to effectively write scientific and technical documents
• Understanding of LEAN 6 Sigma principles

Join IQVIA to see where your skills can take you  

• Global exposure  
• Variety of therapeutic areas 
• Collaborative and supportive team environment  
• Access to cutting-edge and innovative, in-house technology 
• Excellent career development and progression opportunities  
• Work-Life Balance, with a strong focus on a positive well-being.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.