Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
Come join an exciting team within Global Information Security (GIS), a globally distributed team responsible for cyber security innovation and architecture, engineering, solutions and capabilities development, technical project management and information technology security control support.

The Cyber Health Monitoring (CHM) team is responsible for interacting and partnering with senior-level resources to conduct current state health assessments, identifying opportunities to support and enhance health monitoring capabilities for GIS teams and developing plans and roadmaps to meet the evolving needs of GIS.

Responsibilities:

A Cyber Health Monitoring (CHM) associate responsible for the execution, maintenance, and continuous improvement of monitoring capabilities that support Cyber Defense Operations. Coordinates daily health monitoring activities, ensuring timely identification, escalation, and reporting of operational issues, risks, and impacts. Leads ongoing hygiene and maintenance efforts to ensure CHM checks, reporting, documentation, and monitoring capabilities remain accurate, relevant, and aligned with current processes and organizational requirements.

• Produce, review, and distribute the Daily CHM Report to stakeholders.     
• Design, implement, and maintain new CHM checks for process teams.       
• Perform ongoing hygiene activities to ensure monitoring checks, documentation, and reporting remain current and effective.    
• Conduct User Acceptance Testing (UAT) and assisting with feasibility analysis.      
• Collaborates and closely engages with developer teams, operations teams and Senior Leadership.      
• Establish a comprehensive understanding of GIS, including criticality of and (intra)dependencies for GIS services, controls and processes.    
• Monitor and escalate cyber health issues based on criteria and situational judgement.    
• Identify problems and develop creative solutions.

Required Skills:

Knowledge, Skills and Key Leadership Characteristics:

• Experience partnering and engaging with teams to drive results and change
• Ability to think broadly and possesses strong communication and meeting facilitation skills
• Ability to mobilize, motivate and drive results with limited information and ambiguity
• Strong judgment to assess an operational or security problem/opportunity and identify best future state
• Functional and technical knowledge of information security capabilities, services, controls and processes
• Ability to read and/or write code is a nice to have
• Ability to analyse and compare current state health with the cyber landscape, determining impact and linkages