About this Assistant Operations Manager role at Qualdoc
Assistant Operations Manager
Location: Taneytown, MD
Job Type: Full-Time | Direct Hire
Starting Salary: $100,000/year; higher salary may be available depending on experience.
CDL Requirement: CDL is not required.
Position Overview
We are seeking an experienced Assistant Operations Manager to oversee field activities, support supervisors, and help manage multiple projects. This is a hands-on leadership role focused on employee development, safety, customer satisfaction, and efficient project execution.
The ideal candidate has experience leading field teams, coordinating equipment and personnel, and handling time-sensitive operational challenges. Experience in railroad, heavy equipment, or similar industries is preferred.
Key Responsibilities
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Supervise and guide field supervisors to ensure projects are completed safely, efficiently, and according to DOT/FRA regulations.
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Coordinate work assignments, monitor project progress, and ensure deadlines, budgets, and customer expectations are met.
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Provide hands-on support to field teams, including coaching, troubleshooting, and responding to emergency service needs.
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Visit job sites regularly to evaluate safety, work quality, and operational performance.
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Maintain effective working relationships with customers, business partners, and regulatory agencies.
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Assist with recruiting, employee training, performance reviews, and team development.
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Support workforce planning, budgeting, and operational forecasting.
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Review and maintain accurate payroll records, labor hours, equipment reports, and project documentation.
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Oversee equipment readiness and coordinate necessary maintenance or replacements.
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Help develop business opportunities through customer relationships, industry networking, and customer engagement.
Qualifications
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Previous leadership experience managing field teams or operational projects.
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Experience in railroad, heavy equipment, construction, or a related industry preferred.
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Working knowledge of DOT and FRA regulations.
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CDL Class A or B is preferred but not required.
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Experience operating heavy equipment such as cranes, trucks, and excavators.
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Ability to understand crane load charts and rigging requirements.
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Strong leadership, communication, problem-solving, and decision-making skills.
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Proficiency in Microsoft Office and ability to learn operational software.
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Valid driver's license with a clean driving record.
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Ability to complete required safety training and certification programs.
Work Environment & Requirements
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Frequent overnight travel.
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Must be available for on-call assignments and able to report to work within one hour when needed.
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Comfortable working outdoors in all weather conditions.
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Willingness to work extended hours, including weekends and holidays.
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Active, hands-on position involving walking, working in rail environments, and lifting up to 50 lbs.
Benefits
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Competitive salary
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Training and certification opportunities
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Medical, dental, and vision insurance
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401(k) retirement plan
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Disability, Life, and AD&D insurance
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Paid time off and holidays
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Career advancement opportunities
