Position Summary

Role and Responsibilities

Responsibilities

• Provide detailed technical solutions to troubleshoot issues both onsite and on-call support
• Take charge of urgent and serious defected cases as a Technical Specialist
• Consult System Air Conditioner’s dealers and contractors in area of technical solution
• Responsible for testing and site inspection in commissioning phase 
• Manage Company’s Big Project such as required technical support including good communication with customers.
• Manage and monitor Outsource Service Technicians’ performance
• Gather technical information for report preparation and set up team working schedule
• Performs other duties as assigned by management /direct supervisor

Design & Planning:

• Design and calculate for air con drawing in DVM software with cooling load calculation for commercial air conditioners (VRF, DVM chiller).
• Calculate equipment selection at DVM software and commercial air conditioning system.
• Review project specifications, drawing and technical requirements.
• Survey on site and meeting with client’s engineer, architect, contractors and sub-contractors to understand the requirement of air conditioning system and process to support with best system of design and product technical for projects.

Site Supervision & Coordination:

• Resolve technical issues and provide engineering support during project implementation.
• Corporate with customer service team for project installation, testing & commission and project handover.

Skills and Qualifications

• Bachelor or higher in Mechanical and Electrical Engineering
• At least 5 - 10 years working experience in System Air Conditioner, HVAC systems
• Having an intensive experience in Heating Ventilation Air Conditioning (HVAC), willing to learn and adapt knowledge to other related system
• Energetic, mature, positive thinking and service-minded
• Well-organized with strong analytical and problem-solving skills
• Good communication and interpersonal skills
• Ability to travel upcountry as business required
• Good command of English both written and spoken with computer literacy

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