About this Assistant Manager of VIP Services - Bellagio role at MGM Resorts
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
Join the Bellagio team as a VIP Lounge Assistant Manager, where you’ll help deliver elevated, personalized service to an exclusive VIP clientele in a luxury hospitality environment. In this role, you’ll lead with warmth, professionalism, and attention to detail while supporting daily lounge operations and creating seamless, memorable guest experiences.
Working in a fast-paced, high-touch environment, you’ll anticipate guest needs, build meaningful relationships, and create WOW moments that leave a lasting impression long after each visit!
THE DAY-TO-DAY:
- Oversee department operations in the absence of the Director or Department Head
- Respond to guest concerns professionally and resolve issues in a timely manner
- Promote a team-oriented culture focused on delivering exceptional guest service
- Support hiring, training, development, and succession planning while upholding the company’s diversity commitment
- Ensure accurate charging, postings, payment collection, cash handling, credit transactions, and balancing procedures
- Submit payroll and track attendance reports for VIP staff
THE IDEAL CANDIDATE:
- Must be 21 years of age or older
- High School Diploma or GED
- Two (2) years of prior relevant experience in Guest Service experience, preferably VIP services, Front Desk and/or Concierge
- Three (3) years of Supervisory/ Managerial experience in Hotel Operations preferred
- Previous experience working for a Forbes Travel Guide 5 Star or AAA 5 Diamond Resort preferred
THE PERKS & BENEFITS:
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development opportunities through employee programs and network groups
- Free meals in our Bellagio employee dining room
- Free parking on and off-shift at all MGM Resorts properties
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14516
Are you ready to JOIN THE SHOW? Apply today!
