About this Assistant Manager/Deputy Manager – Mechanical Seals role at KSB
KSB · Onsite · Raipur
- Sales & Business Development:
- Identify new business opportunities in the mechanical seals industry across the West region.
- Drive growth and revenue by securing new contracts and expanding business with existing customers.
- Develop and implement strategies for market penetration, sales growth, and competitive positioning.
- Perform market analysis to identify potential clients, partners, and trends within the region.
- Lead negotiations with key clients and ensure the successful closure of deals.
- Establish and maintain strong relationships with both existing and new clients in the region.
- Provide expert technical consultation to customers regarding mechanical seals products and services.
- Key focus will be on the competitor analysis and replacement business.
- Sales & Service:
- Develop and execute annual sales plans and targets for the region, aligning with company goals.
- Ensure the delivery of mechanical seals products and services on time, meeting or exceeding customer expectations.
- Work closely with the engineering and service teams to address customer issues and optimize product performance.
- Monitor competitors and market trends to stay ahead of industry developments.
- Collaborate with the marketing team to create promotional strategies, campaigns, and product literature for the region.
- Customer Support & Service:
- Oversee post-sales service, ensuring timely maintenance and troubleshooting for mechanical seals.
- Resolve customer complaints, service issues, and any product-related concerns.
- Provide product training to clients on maintenance, troubleshooting, and optimal use of mechanical seals.
- Coordinate with service technicians to ensure proper installation, commissioning, and technical support.
- Reporting & Forecasting:
- Maintain up-to-date knowledge of the region’s sales performance, maintaining healthy offer board, including forecasts, pipelines, and competitive analysis.
- Prepare and submit regular reports detailing sales performance, market trends, competitor activities, and customer feedback.
- Track service issues, customer satisfaction levels, and identify areas for improvement.
- Ensure timely and accurate reporting of sales forecasts, activities, and progress against targets.
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