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Job Description Summary

Job Description

JOB TITLE: Assistant Business Support Manager, GCOO Executive Office

SALARY: £48,987 - £54,430

LOCATION(S): London

HOURS: Full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at one of our office sites.

About this opportunity

We're looking for an organised and proactive Assistant Business Support Manager to join the GCOO Executive Office. This role sits at the heart of executive governance and leadership activity, ensuring the smooth coordination of board and executive committee processes, high-quality briefing materials, and key stakeholder engagement.

You'll play a critical role in supporting the integrity and timeliness of governance activities, helping senior leaders make informed decisions through clear analysis, insightful recommendations and effective coordination across a broad stakeholder network.

Key responsibilities will include:

• Coordinating the end-to-end management of Board and Group-level committee actions, ensuring all outputs are tracked and delivered through to closure.
• Leading the preparation, review and consolidation of executive briefing materials, drawing together information from multiple teams into clear recommendations and concise updates.
• Managing the timely production of key leadership and governance outputs, including executive meetings, leadership forums and engagement activity.
• Building effective relationships across senior leadership support teams to ensure priorities are understood, deadlines are met and risks are identified early.
• Analysing information from a range of sources to support decision-making and provide high-quality executive insight.
• Supporting continuous improvement of governance, reporting and business support processes to enhance efficiency and effectiveness.

About us / Why Lloyds Banking Group

Our continued commitment to helping Britain prosper means that as a colleague you can make a difference to customers, businesses and communities.

Together we have a key role to play in shaping the bank of the future, whilst the scale and reach of our Group means you'll continue to have opportunities to learn, grow and develop.

We're focused on creating a values-led culture, and our approach to inclusion and diversity means that we all have the opportunity to make a real difference, together.

What you'll need

• Managing Key Relationships, with the ability to establish effective partnerships across senior stakeholder groups and coordinate activity across multiple teams.
• Excellent Communication skills, including the ability to prepare clear executive briefings, presentations and written recommendations for senior audiences.
• Strong Critical Thinking capability, using information from a variety of sources to identify key themes, evaluate priorities and support decision-making.
• Demonstrable Data Literacy and analytical skills, with the ability to interpret complex information and produce concise, meaningful insights.
• High levels of Accountability, with proven organisational skills and the ability to manage competing priorities in a fast-paced environment.
• Experience of Decision Making and influencing stakeholders to achieve timely, high-quality outcomes.

And any experience of this would be really useful

• Previous experience supporting senior executives, executive offices or leadership teams.
• Knowledge of governance processes and committee management within a large organisation.
• Understanding of group governance frameworks, policies and procedures.

This is a place for you...

Our ambition is to be the leading UK business for diversity, equity and inclusion, supporting our customers, colleagues and communities. We are committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and launch a dedicated Working with Cancer initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role and have a disability, long-term health or neurodivergent condition, through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers - just let us know what you need.

Benefits

• 28 days' holiday, with bank holidays on top.
• A generous pension contribution.
• A discretionary annual performance-related bonus.
• Private medical benefit options.
• Share plans and colleague discounts.
• Access to a range of wellbeing initiatives and support.

Ready to make an impact? Apply today.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.