Jobs Companies Santander Application Support Manager, Asia Pacific

About this Application Support Manager, Asia Pacific role at Santander

Santander · Onsite · Hong Kong
Application Support Manager, Asia Pacific

Country: Hong Kong

Responsible for Change the bank execution activities related to critical business applications used in the Asia branches across different business areas Markets and Banking mainly and down streams. Be the liaison between local user groups and the global teams and suppliers. Provide escalation and follow-up with various local and global teams.

Key Responsibilities

  • Cross function managing and coordinating supplier and internal relationships with the HO office.

  • Coordinate the Projects execution with Madrid when changes are required.

  • Provide weekly and monthly release reports for management review.

  • Escalate and follow up on project risk application issues.

  • Define release content based on the service request backlog.

  • Supervise and prepare runbooks related to GO-Live activities and provide post-production support after the implementation.

  • Execute Change Management activities impacting business areas related to Projects implementation (training and UATs execution) when required.

Basic Requirements

  • University degree

  • 5 years of solid working experience in planning, implementation and supporting systems

  • A good command of written and spoken English and Spanish

  • Positive team player and great interpersonal and communications skills

  • Understand the Santander core banking applications and the corporate banking business models

Ready to apply to Santander?
Apply to Santander

About Santander

The Santander Effect Our work touches 140 million lives every day. How? By always innovating, sharing our experiences, questioning how we do things and adapting to new challenges. As we keep reinventing ourselves for the digital age, you’ll find that with us, even your smallest action will have a massive impact. That’s the Santander Effect.

See all jobs at Santander →

Similar jobs

Sign up for suggestions tailored to the jobs you open and the searches you save.

More jobs at Santander

See all jobs at Santander →

Apply now
🤖

Whoa — hold up

JobsRadar was built for real people having a rough time in their job search — not for automated requests. You're clicking way too fast and you're now temporarily blocked.

Come back later. If you're genuinely job hunting, we've got your back — just act like a human.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Get an edge on your job hunt.

Join our Telegram channel for the stuff that helps you land the role — salary benchmarks, the weekly market pulse, and new-feature drops. No spam, just signal.

Join the channel — it's free