Job Summary

Take full responsibility of application labs, application testing in those labs, and supplying customer or internal sales/service team with technical explanation, training or solution.
 

Essential Job Duties and Responsibilities

• Manage EFD technical labs, responsible for resources, equipment, facilities, and expense.
• Be responsible for technical activities by providing applications testing and support to sales and service team members within the EFD labs
• Assist in the development of EFD dispensing solutions to meet customer specifications including the turn key solutions
• Define testing plan or testing requirements with customer’s technical department Work with the sales team to assist in the preparation equipment and customer on-site evaluation
• Support trade show, conduct sales training internally and technical presentation externally.
• Support equipment warranty process, ensuring all technical aspects are reviewed and considered and the warranty process is appropriate
• Support the qualification, testing, and procurement of local-supplied products that supplement any Nordson EFD products or systems with support SCM to meet customer needs.
• Act as the technical leaders of the organization, providing any application training as necessary, keeping updated on all product performance topics, and gathering any necessary testing or technical data
• Collect and analyze competitor’s technical data and organize necessary lab test accordingly.
• Participate and take on additional assignments and projects as required.

Education and Experience 

• Bachelor degree or above in Mechanics/Engineering/Electro mechanics related field. MBA is preferred.
• At least 7 years related MNC experience in application relevant industry, and at least 2 years management experience, experience with automated equipment and preparation of test plans and feasibility studies are plus.

Skills and Abilities

• Integrity, honest; hard working; detail-oriented, team player.
• Highly motivated and self-disciplined; self-motivated, customer-oriented.
• Good English in oral and written.
• Can work with all levels of staff in all business units.
• Good interpersonal and communication skill, strong computer operation skill.

Travel Required

Estimated 50%