Alcohol & Other Drugs (AOD) Case Worker

Permanent | Full Time | Mount Isa Recovery Services Centre, QLD
SCHADS Award – Level 4 | Social Mission

Make a Real Difference Every Day

Ready to help people rebuild their lives and create a brighter future? Join The Salvation Army (Salvos) as an AOD Case Worker at our Mount Isa Recovery Services Centre and be part of a passionate team supporting individuals on their journey to recovery.

This is your opportunity to make a meaningful impact by providing compassionate, evidence-based case management and therapeutic support to people experiencing alcohol and other drug-related challenges. Working within the Salvos' National AOD Model of Care, you'll help participants reduce harm, build resilience and develop the skills and confidence to achieve lasting change.

Why Join Us?

The Salvation Army is one of Australia's largest providers of alcohol and other drug services, offering withdrawal management, residential and non-residential rehabilitation, and harm reduction programs.

Our work goes beyond addressing substance use. We create a safe, supportive and inclusive environment where people are treated with dignity, compassion and respect as they work towards recovery.

Bring your skills, passion and compassion to a role where your work truly matters.

About the Role

As an AOD Case Worker, you'll provide high-quality, person-centred support to adults participating in our residential alcohol and other drug recovery program.

You'll work collaboratively with participants to identify their strengths, set meaningful recovery goals and develop practical strategies to improve their health, wellbeing and quality of life.

From individual case management to therapeutic group programs, you'll play an important role in helping participants navigate challenges, build confidence and take positive steps towards a healthier future.

What You'll Be Doing

• Conduct comprehensive AOD assessments, screening and risk evaluations.
• Develop and implement individualised treatment and recovery plans.
• Deliver strengths-based, trauma-informed case management and ongoing support.
• Apply evidence-based therapeutic approaches, including Motivational Interviewing (MI), Cognitive Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), mindfulness and relapse prevention.
• Coordinate referrals and collaborate with mental health, medical and specialist services.
• Facilitate therapeutic and psychoeducational group programs, including the Salvos' Foundations Program.
• Support participants to strengthen life skills, develop healthy coping strategies and work towards long-term recovery.
• Maintain accurate case notes and documentation in line with organisational policies and legislative requirements.
• Promote culturally safe, inclusive and person-centred practice, particularly when working with Aboriginal and Torres Strait Islander peoples.

About You

You're passionate about helping people make positive changes and understand that recovery is a journey built on trust, respect and individualised support.

You'll bring:

• A Certificate IV in Alcohol and Other Drugs or a related qualification, or relevant industry experience. Applicants currently studying may also be considered.
• Experience in AOD services, case management or community services.
• Knowledge of harm minimisation, trauma-informed practice and recovery-oriented care.
• Strong communication, interpersonal and relationship-building skills.
• The ability to manage a varied caseload while working collaboratively within a multidisciplinary team.
• Experience supporting people from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, culturally and linguistically diverse communities, and people with complex needs.
• Strong organisational skills, resilience and the ability to adapt in a dynamic environment.

Essential Requirements

• Current National Police Check, or the ability to obtain one.
• Working with Children Check, or the ability to obtain one.
• Current Australian Driver's Licence.

Our Commitment to Inclusion

At The Salvation Army, we believe everyone deserves the opportunity to thrive. We're committed to fostering a diverse, inclusive and culturally safe workplace where everyone is valued and respected.

Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.

Ready to Make a Difference?

If you're committed to supporting recovery, empowering individuals and creating positive change in the community, we'd love to hear from you.

Apply today and be part of a team that brings hope, support and opportunity to people when they need it most.

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: 

• Remote Area Housing Benefit to employees who live and work in the area (up to $31,800 tax free)
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
• Flexible working arrangements.
• Access to EAP and health & wellness initiatives incl Fitness Passport
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

About us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

How to apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role.  Together we can build a brighter future.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration