Jobs Companies AIA Analytics & Outcomes Specialist

About this Analytics & Outcomes Specialist role at AIA

AIA · Onsite · Makati, PH-MPI

MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard.  The competition is vast, and the benefits being offered by the competitors are tempting.  However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality.

MediCard now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement.

MediCard is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy:

The Analytics and Outcomes Partner is responsible for generating, maintaining, and translating operational and clinical data into meaningful reports and insights for internal teams and corporate clients. This role focuses on execution, consistency, and clarity—ensuring Corporate Health leaders, Client Engagement Partners, and Operations teams have accurate visibility into utilization, outcomes, and emerging risks.
The role works closely with Corporate Health & Business Innovation, Clinical Transformation, Client Engagement, Operations, and Care Navigation teams to ensure data outputs reflect actual service delivery and support real-world decisions. While not setting analytics strategy independently, the role contributes actively to shaping how data is used across the Corporate Health platform.

Job Purpose
To support data-driven decision making across Corporate Health by transforming Occupational Health, wellness, and care activity into clear, reliable, and client-ready insights that enable performance tracking, renewals, and continuous improvement.

Key Responsibilities
Data Compilation and Reporting
• Build and maintain standardized dashboards covering utilization, risk indicators, participation, and outcomes
• Produce recurring internal and client-facing reports using agreed templates and metrics
• Ensure accuracy, completeness, and timeliness of data outputs

Outcomes Tracking and Insight Generation
Track performance of Occupational Health, wellness, lifestyle, and care navigation programs
Identify basic trends, patterns, and early signals that may require attention or intervention
Flag anomalies, gaps, or data quality issues for escalation

Client and Renewal Enablement
• Support Client Engagement Partners by providing data inputs for QBRs, renewal discussions, and program updates
• Translate data into clear charts, tables, and summaries that are understandable to non-technical audiences
• Maintain consistency of metrics and definitions across client reports

Internal Collaboration and Continuous Improvement
• Work closely with Operations, Care Navigation, and Clinical teams to validate data accuracy
• Incorporate feedback to improve report usefulness and clarity
• Support improvement initiatives by tracking before-and-after metrics

Qualifications
• Four to seven years of experience in healthcare analytics, reporting, operations analysis, or outcomes measurement
• Experience working with healthcare, insurance, OH, or wellness data sets preferred
• Strong proficiency in Excel, reporting tools, or dashboards
• Comfortable working with imperfect data and improving data quality over time
• Able to communicate insights clearly to non-technical stakeholders

Success Metrics
• >95% accuracy of published reports and dashboards
• >80% of corporate clients receiving outcomes or utilization reports annually
• >70% percent of renewal discussions supported by analytics inputs
• Consistent on-time delivery of scheduled reports and dashboards
• Positive feedback from Client Engagement and Operations teams on usefulness and clarity of outputs

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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About AIA

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you t

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