Jobs Companies John Muir Health Ambulatory Care - Medication Access Specialist - Pharmacotherapy Clinic - Full Time - 8 Hour - Days

About this Ambulatory Care - Medication Access Specialist - Pharmacotherapy Clinic - Full Time - 8 Hour - Days role at John Muir Health

John Muir Health · Onsite · Walnut Creek

Job Description:

The Medication Access Specialist is responsible for supporting ambulatory care pharmacy programs that support patient medication access. The position is responsible for providing support to prior authorization (PA) and financial assistance (FA) processes, medication refills, and other related patient support activities. This role focuses on completing prior authorizations, communicating with insurers and clinic staff, working on refill protocols, to prevent therapy interruptions. The Specialist serves as a key liaison between patients, providers, payers, and pharmacy teams to ensure smooth medication access.

Education:

  • High School Graduate or Equivalent - Required or Equivalent
  • Completion of Pharmacy Technician Program - Preferred


Experience:

  • 3-5 years of experience as a licensed Pharmacy Technician in a clinical, ambulatory care, or specialty pharmacy setting – Required

Additional Experience Preferences:

  • Demonstrated experience with prior authorizations (PAs), insurance verification, and medication access workflows
  • Proficient in using electronic health records (EHRs), pharmacy benefit tools, and prior authorization portals (e.g., CoverMyMeds, Surescripts, etc)
  • Experience collaborating with pharmacists, providers, and insurance companies to resolve access barriers and support patient adherence
  • Strong understanding of specialty and high-cost medications, including coordination with patient assistance programs (PAPs) and manufacturer hubs

Certifications/Licensures:

  • Pharmacy Tech - California Board of Pharmacy – Required
  • CPhT Pharmacy Technician - PTCB Pharmacy Technician Certification Board - Required

Work Shift:

08.0 - 08:30 - 17:00 No Waive (United States of America)

Pay Range:

$38.04 - $51.35

Hourly

Offer amounts are based on demonstrated/relevant experience and/or licensure.
Pay will be adjusted to the local market if hired outside of the Bay Area.

Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it.

Scheduled Weekly Hours:

40
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About John Muir Health

John Muir Health is a nationally recognized, not-for-profit health care organization east of San Francisco serving patients in Contra Costa, Alameda and southern Solano Counties. It includes a network of more than 1,000 primary care and specialty physicians and 6,300 employees, The health system’s facilities include John Muir Health, Walnut Creek Medical Center (554-bed acute care facility), which serves as Contra Costa County's only designated trauma center, and John Muir Health, Concord Medical Center (247-bed acute care facility). Together, they are recognized as top centers for neurosciences, orthopedic, cancer, cardiovascular, trauma, emergency, pediatric, and high-risk obstetrics care.

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