Jobs Companies NICE AI Product Manager

About this AI Product Manager role at NICE

NICE · Onsite · USA - Atlanta, GA

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

Overview 
We are seeking a mission-driven AI Product Manager to help build ethical, high-impact AI solutions for the Public Safety and Justice sector. In this role, you will bridge the gap between complex machine learning capabilities and the real-world needs of first responders, 911 center personnel, legal professionals, and community stakeholders. You will help define products that improve emergency response times, streamline judicial workflows, and ensure AI is deployed responsibly in the public interest. 

Key Responsibilities 

  • Discovery & Research: Conduct interviews with law enforcement, emergency dispatchers, or legal clerks to identify pain points that can be solved via AI (e.g., automated transcription, predictive resource allocation, or evidence management). 
  • Feature Definition: Translate user needs into clear PRDs (Product Requirement Documents), user stories, and technical specifications for engineering and data science teams. 
  • Strategic Market Intelligence: 
  • Conduct regular competitive analysis of key players in the Public Safety and Security market (e.g., Motorola Solutions, Axon, Mark43) to identify feature gaps and market opportunities. 
  • Perform "gap analysis" on competitor documentation and public APIs to inform our technical roadmap. 
  • AI Trend Monitoring: 
  • Evaluate how new models (e.g., from OpenAI or Anthropic) can be integrated into public safety & Justice workflows responsibly. 
  • Roadmap Support: Help prioritize the product backlog based on impact, technical feasibility, and the unique regulatory constraints of the justice system. 

Required Qualifications 

  • Education: Bachelor’s degree in Computer Science, Data Science, or a related field. 
  • Experience:  
  • 3-5 years of experience in delivering SaaS related offerings to market 
  • 1-3 years of experience in working with Generative AI technologies 
  • Technical Literacy: A foundational understanding of the ML lifecycle (data labeling, training, testing, and deployment). 
  • Analytical Mindset: Ability to use data to justify product decisions and measure success through KPIs like model accuracy vs. human-in-the-loop efficiency. 
  • Communication: Exceptional ability to synthesize complex technical trends into actionable business insights. 

Preferred Skills 

  • Understanding of the Public Safety and Justice markets (CAD/RMS systems, Case Management Systems, Body-Worn Cameras, Digital Evidence Management). 
  • Experience with LLMs (Large Language Models) or Computer Vision. 
  • Knowledge of data privacy laws and ethical AI frameworks. 

Why Join Us? 
You will be at the forefront of a technological revolution in the public sector, creating tools that don't just drive profit, but actively save lives and ensure a fairer justice system. 

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

 

Ready to apply to NICE?
Apply to NICE

About NICE

[Temp Description]

Why NICE?

NICE works with organizations of all sizes to create extraordinary and trustworthy customer experiences that build deeper brand loyalty and relationships that last. But, of course, world-class cloud software and incredible customer experience don’t build themselves. Every success at NICE starts with the passionate, collaborative people who work here—all committed to pushing the envelope of what technology can do for our customers, while also striving for individual and collective growth.

See all jobs at NICE →

Similar jobs

Wolters Kluwer
Lead Product Analyst, CDS Adoption & Engagement
Wolters Kluwer
⚡ Apply early USA - Waltham, MA Onsite $128,900–$226,050
● New 👁 Seen ✓ Applied 1w ago
BD
Associate Product Manager- Clinical Insights
BD
⚡ Apply early USA GA - Covington BMD Onsite
● New 👁 Seen ✓ Applied 1w ago
Kimberly-Clark
Supply Chain Product Manager - Orchestration & Automation
Kimberly-Clark
⚡ Apply early Neenah, WI, USA Onsite
● New 👁 Seen ✓ Applied 1w ago
Veritiv
Product Manager
Veritiv
⚡ Apply early USA - GA - Sandy Springs Onsite
● New 👁 Seen ✓ Applied 2w ago
Wolters Kluwer
Lead Technical Product Manager, Growth – UpToDate Expert AI
Wolters Kluwer
⚡ Apply early USA-IL-Remote · location restricted $107,500–$188,400
● New 👁 Seen ✓ Applied 2w ago
Wolters Kluwer
Senior Technology Product Manager- Tax SME
Wolters Kluwer
⚡ Apply early USA - Coppell, TX Onsite $85,600–$149,400
● New 👁 Seen ✓ Applied 3w ago
Veritiv
Senior Product Manager - Packaging Equipment & Automation
Veritiv
⚡ Apply early USA - GA - Sandy Springs Onsite
● New 👁 Seen ✓ Applied 3w ago
BD
Product Manager, Marketing Technology
BD
⚡ Apply early USA FL - Stuart Airport Road Onsite $117,800–$188,600
● New 👁 Seen ✓ Applied 4w ago
Siena AI
Product Education & Community Lead
Siena AI
⚡ Apply early New York · location restricted
● New 👁 Seen ✓ Applied 19m ago

Sign up for suggestions tailored to the jobs you open and the searches you save.

More jobs at NICE

See all jobs at NICE →

Apply now
🤖

Whoa — hold up

JobsRadar was built for real people having a rough time in their job search — not for automated requests. You're clicking way too fast and you're now temporarily blocked.

Come back later. If you're genuinely job hunting, we've got your back — just act like a human.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Get an edge on your job hunt.

Join our Telegram channel for the stuff that helps you land the role — salary benchmarks, the weekly market pulse, and new-feature drops. No spam, just signal.

Join the channel — it's free