What you will be doing?

• Support the implementation and ongoing enhancement of HCF’s AI Governance framework, policies, standards and guardrails.
• Conduct AI risk and control assessments, identify gaps and recommend practical risk treatments.
• Partner with technology, data, application development and business teams to embed governance throughout the AI delivery lifecycle.
• Provide practical guidance on AI and data risks, controls, governance and compliance requirements.
• Maintain the AI Asset Register and support ongoing monitoring of AI risks, controls and compliance.
• Help establish technical guardrails for AI systems and agents, including access controls, approval workflows, security assessments and monitoring.
• Translate technical requirements into clear governance documentation, control mappings and assurance evidence.
• Develop AI governance guidance, training and awareness initiatives to build capability across the organisation.
• Support AI and data quality monitoring, governance reporting and broader governance uplift initiatives.
• Identify opportunities to improve and automate governance processes using emerging technologies and Generative AI.

About you

You will bring a combination of governance, risk and technology knowledge, together with the ability to work collaboratively across technical and business teams.

Ideally, you’ll have:

• 3+ years’ experience in AI, data governance, IT risk and compliance, information security or a related discipline.
• Strong understanding of governance, risk management and information security controls.
• Experience conducting risk and control assessments and translating findings into practical recommendations.
• Understanding of responsible AI principles, including fairness, accountability, transparency and bias.
• Experience collaborating with technical and business stakeholders in complex environments.
• Ability to review solution designs and understand AI, data lineage, data quality and associated control impacts.
• Strong analytical, problem-solving and stakeholder management skills.
• The ability to communicate complex AI, technology and governance concepts clearly to different audiences.
• Experience using Generative AI tools to improve workflows, automation and efficiency.
• Familiarity with frameworks and standards such as ISO 27001/27002, NIST AI RMF, ISO 42001.
• A relevant tertiary qualification in information technology, engineering or a related field, or equivalent professional experience.
• Certifications such as CISSP, CRISC, CISA, or CISM will be highly regarded but are not essential.

Why join HCF?

This role gives you the opportunity to work in a rapidly evolving area and contribute to how AI governance is shaped and embedded across HCF. You’ll work across diverse business and technology teams, influence the way AI risks and controls are managed, and contribute to building a responsible and sustainable approach to AI adoption.

If you are passionate about responsible AI, governance and emerging technology and enjoy turning complex risk requirements into practical solutions, we would love to hear from you.

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our  Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.
 

Culture & Benefits 

Purpose-driven passion
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:

• Flexible working arrangements
• 50% subsidy on HCF hospital and/or extras cover
• Family-friendly certified employer
• 18 weeks of parental leave for all new parents
• Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
• Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps

If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – [email protected] to discuss or call 02 9290 0464.

We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.

Please be aware of recruitment scams, phishing, and impersonation attempts. HCF will never request payment or sensitive financial information at any stage of the recruitment process. If you receive suspicious communications claiming to be from HCF, please verify them through our Careers page or contact us directly.