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About this AI Engineer and Data Specialist role at OOCA

OOCA · Onsite · Bangkok, Bangkok, Thailand

Key Responsibilities

  • Design, build, and optimize LLM pipelines including retrieval, context assembly, grounding, prompting, and tool-calling.
  • Develop RAG systems using vector databases, metadata design, chunking strategies, and hybrid retrieval approaches.
  • Build agentic workflows and function-calling systems capable of reasoning, planning, and executing tasks.
  • Evaluate model performance using structured test suites, synthetic QA generation, and benchmark datasets.
  • Work closely with product and domain experts to translate ambiguous requirements into clear, structured LLM tasks.
  • Diagnose and mitigate failure modes such as hallucinations, retrieval misses, and context collisions.
  • Apply lightweight fine-tuning or LoRA when needed for task-specific improvements.
  • Develop and maintain backend components for LLM pipelines (FastAPI, event systems, queues).
  • Prepare unstructured documents (PDFs, HTML, logs, knowledge bases) for ingestion and indexing in vector/RAG systems.
  • Support deployment across cloud or on-prem infrastructure (vLLM, TGI, Ollama, GPUs, token-budgeting).
  • Ensure all AI features are grounded, safe, testable, reproducible, versioned, and backed by real evaluation—not guesswork.

Requirements

Required

  • Bachelor’s degree in Computer Science, Data Science, Engineering, Information Systems, Statistics, or related field; or equivalent practical experience.
  • 1–3 years of experience in a data / AI / analytics / software role, or strong project portfolio demonstrating equivalent capability (strong fresh graduates will be considered if portfolio is solid).
  • Practical proficiency in Python for:
    • Data handling (e.g. pandas, basic NumPy)
    • Calling APIs and working with JSON
    • Writing small scripts/services
  • Practical proficiency in SQL (e.g. MySQL, PostgreSQL) for querying, joining, and aggregating data.
  • Experience with at least one BI / dashboarding tool (Looker Studio, Metabase, Power BI, Tableau, or similar).
  • Hands-on experience using LLM / AI APIs in projects (personal, academic, or production), not only theoretical knowledge.
  • Ability to structure problems, work independently on tasks, and deliver within agreed timelines.
  • Ability to communicate clearly in Thai, with working proficiency in English for tools, documentation, and some communication.

Benefits

  • Health Insurance
  • Hybrid
  • Annual Leave 12 days
  • Mental Health counseling sessions with psychiatrists and psychologists through ooca platform
  • Social Security Insurance
  • Provident Fund (condition applied)
  • Annual Health check-up (condition applied)
  • Special discount home loan interest with Government Housing Bank
  • BYOD policy: Personal laptops less than 3 years old are eligible for 1000 THB/month subsidy (registration required)
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About OOCA

Ooca is a start-up company that took pioneer of the mental health scene of South-East Asia. Ooca have the highest number of mental health professionals in Thailand with leading progression in the health-tech start-up scene and aim to embrace technology to recreate mental-health wellness/awareness globally. Ooca is a telemental health platform that provides counseling services via video calls with mental health professionals. Be it relationship issues, work-life balance, or self-improvement, you can try to make it better by starting conservation with our psychiatrists or psychologists. The application is available on IOS, An @droid, and web-app. Everything will remain secret and secured at your own pace.

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