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About this Agentic AI Agent role at Mondia Group

Mondia Group · Onsite · Dubai, Dubai, United Arab Emirates

Be part of shaping how AI transforms how we work. You’ll scout emerging AI technologies, pilot new tools, and coordinate cross-departmental adoption projects. A key focus will be managing and enhancing our internal Knowledge Hub — ensuring information flows seamlessly and employees can leverage AI to its fullest.

  • Design and implement agentic architectures — multi-step planners, ReAct loops, tool-use orchestration, and memory systems
  • Build reliable agent pipelines that handle ambiguity, recover from failures, and know when to escalate to humans
  • Integrate LLMs (Claude, GPT, open-source models) with external tools, APIs, databases, and enterprise systems
  • Develop evaluation frameworks to measure agent reliability, accuracy, cost, and latency in production
  • Implement guardrails, safety layers, and human-in-the-loop controls for autonomous systems
  • Optimize for real-world constraints: token costs, latency budgets, rate limits, and context window management
  • Collaborate with product and engineering teams to identify high-value automation opportunities across the digital entertainment portfolio
  • Contribute to internal tooling and frameworks that accelerate agent development across the organization

Requirements

  • 5+ years of software engineering experience, with at least 1-2 years focused on LLM-based systems
  •  Hands-on experience building agentic systems — not just prompt engineering, but orchestration, tool use, and state management
  •  Strong proficiency in Python; familiarity with TypeScript is a plus
  •  Deep understanding of LLM APIs (Claude, OpenAI, etc.), including function calling, structured outputs, and streaming
  •  Experience with at least one agent framework (LangGraph, CrewAI, AutoGen, custom frameworks)
  • Solid software engineering fundamentals: testing, CI/CD, observability, version control
  • Experience with RAG pipelines, vector databases (Pinecone, Weaviate, pgvector), and retrieval systems
  • Experience with MCP (Model Context Protocol) or similar tool-integration standards
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About Mondia Group

The Mondia Group provides access to over 1.5bn consumers, 1,000 content providers, and 200 merchants through more than 84 mobile operators across 60 countries.

With offices in 19 locations across Europe, the Middle East, and Africa, Mondia is committed to enabling digitalization across the globe through its distinctive technology, strategic partnerships, extensive network, and global coverage.

As a worldwide industry leader, the Mondia Group has deep insight into where the markets are headed and has the expertise to leverage market-leading technologies to solve business challenges while enabling the ultimate end-user experience.

Mondia Group comprises three wholly-owned subsidiaries: Mondia Digital, Mondia Pay, and Mondia Innovation, which operate independently, each with its unique value proposition and purpose.

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