Melco Resorts & Entertainment in Cyprus

Melco Resorts & Entertainment (Melco) is the developer and operator of the upcoming integrated resort, City of Dreams Mediterranean, which is expected to be the largest and premier integrated resort in Europe. The Company’s unique blend of design, entertainment and quality sets the company apart, making it the global leader in premium integrated resorts. As recipient of more than 650 awards international, regional and local awards, Melco’s esteemed achievements highlight the Company’s dedication to exceptional hospitality and service excellence. With its entire property portfolio honored with the top tier, Forbes Travel Guide Five-Star recognition, Melco leads among integrated resort operators in Asia. Melco’s four signature restaurants across Melco properties are honored by Michelin Guide Hong Kong Macau 2021 with a collective total of seven Michelin-stars. With its growing international presence and approximately 20,000 colleagues globally, Melco actively contributes to the communities in which it operates. The Company values colleagues as the heart of the business and was named one of the “Best Companies to Work for in Asia” by HR Asia for two consecutive years (2019-2020). Furthermore, Melco has received numerous accolades for its contributions to the community, including being named winner of “Community Award – Asia” at 2020 Industry Community Awards and being voted “Socially Responsible Operator of the Year” at International Gaming Awards 2019.

As part of Melco, City of Dreams Mediterranean will be driven by the Company’s commitment to excellence. It is set to be a world-leading integrated resort and landmark for Cyprus and the wider region, offering a range of attractions and entertainment options including luxury accommodation, fine dining, recreation and MICE facilities.  City of Dreams Mediterranean is set to boost tourism in Cyprus, attracting an additional 300,000 tourists annually and contributing significantly to alleviate seasonality. During the construction phase, City of Dreams Mediterranean is expected to create an estimated 4,000 local job opportunities, and approximately 2,500 permanent jobs once open.

Melco also operates Cyprus Casinos in Nicosia, Ayia Napa, Papos and Limassol.

POSITION SUMMARY:

The Advisor, Training and Development, under the supervision of the Training & Development Manager, is responsible for the implementation of the ongoing training and development strategy of the organisation.

PRIMARY RESPONSIBILITIES:

• Responsible to carry out the Employee Induction Programmes according to the onboarding plans
• Works closely with line management as well as BU Training Managers on identifying training needs in various areas of the business
• Plans, designs, develops, delivers and assesses a wide range of employee training programmes
• Liaise and communicate with BUs on all issues relating to training & development activities.
• Responsible for managing the ongoing operations of the company’s LMS
• As part of the HR team, the Training & Development Advisor will assist in the smooth running of the department and will be involved in deciding and executing training strategy for the organisation
• Maintains updated curriculum database and training records
• Manages and maintains in-house training facilities and equipment
• Gathers feedback from trainers and trainees after each training session
• Prepares and submits paperwork to the Human Resources Development Authority
• Ensures that all required duties are performed on time in order to be in line with the approved training plan
• Represents the HR Department in all training related activities

QUALIFICATIONS:

• A Degree in HR, Education, Sociology, Psychology, or another relevant subject
• At least 4 years work experience as a Training Coordinator, Trainer, Training Facilitator or similar role
• An HRDA trainer accreditation will be considered an advantage

Skills / Competencies

• Excellent communication skills in both in speaking and writing (Greek, English)
• Excellent people skills
• Excellent teamwork qualities
• Excellent presentation skills
• Excellent organisation skills
• Displays high commitment to internal customer service
• MS Office proficiency
• Good understanding of the Training Cycle
• Good understanding of HR functions
• Good grasp of HR general practices
• Good knowledge of enterprise HRIS
• Ability to implement HR policy and procedure
• Ability to collect, analyse, organise and communicate information
• Ability to work well with deadlines
• Ability to plan and organise activities

PERPERSONAL COMPETENCIES:

• Displays a high commitment to delivering results
• Leads others to achieve business objectives
• Communicates effectively
• Achieves agreed objectives and accepts accountability for results
• Displays the highest level of integrity
• Ability to maintain discretion
• Self-motivated
• Approachable