Essential Functions (Principal Duties and Job Responsibilities):

• Serve as the primary point of contact for the department, handling phone calls, emails, and visitor inquiries
• Manages the Academic Dean’s calendar
• Composes/edits academic letters and emails, including but not limited to letters of recommendation, good academic standing, enrollment verification, etc.
• Assists with development and proctoring of ExamSoft exams
• Assists with providing training for utilization of key Academic Affairs software applications
• Assists with creation and dissemination of course and instructor surveys
• Assists with development of class schedules
• Assists with gathering accreditation information
• Prepares meeting materials and take minutes
• Assists with processing graduation clearance
• Orders office supplies and maintain organization of supply room
• Orders student study/learning resources
• Assists with sign-in for student events
• Manages student time off
• Creates SOPs for office-related duties.
• Performs other related duties as assigned.

Knowledge, Skills and Abilities Required:

• Organizational skills to work with changing priorities and continuous workload
• Ability to manage multiple projects and designated office functions
• Ability to handle confidential and highly sensitive information
• Excellent verbal and written communication skills
• Strong composition and editing skills
• Knowledge of office procedures and proficiency in Microsoft 365
• Demonstrated knowledge of various virtual meeting platforms
• Ability to answer phone calls and direct them appropriately
• Ability to manage multiple outlook calendars

          Knowledge, Skills, Abilities Preferred:

• Working knowledge of Workday, Blackboard, ExamSoft, and Simple Syllabus
• Comprehensive knowledge of School of Dentistry’s academic policies and procedures
• Ability to maintain filing and record keeping systems

Education and Experience Required:

• Bachelor's degree from an accredited college or university.
• Minimum of two (2) years of related experience in an increasingly responsible capacity as an administrative assistant or similar role

Education and Experience Preferred:

• Minimum of three (3) years of related experience in an increasingly responsible capacity as an administrative assistant or similar role  in a school setting with adult learners