About this Administrative Assistant - part time role at Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary:The 20-hour a week Administrative Assistant position provides administrative support to the men’s LEADER Residential Program and helps maintain smooth daily program operations.
The role is responsible for creating and managing Community Residence Counselor schedules, coordinating coverage, maintaining calendars and appointments, and supporting admissions/discharge processes and clinical coordinator responsibilities as needed.
The position also supports communication, records management, work orders, and medication-related administrative oversight while completing other related duties as required.
Patient Care Requirement
Yes
Essential Functions
-Create, maintain, and manage Community Residence Counselor schedules, including arranging coverage, updating schedules as needed, tracking staffing needs, and supporting day-to-day program operations.
-Provide administrative support, oversight, and coverage for admissions and discharge processes, including coordinating coverage, tracking required steps, supporting documentation, and helping ensure timely completion of admissions and discharge responsibilities.
-Provide coverage and administrative support for clinical coordinator responsibilities as needed to help maintain continuity of program operations.
-Manage and follow up on work orders related to program operations, facilities, and maintenance needs.
-Assist with administrative oversight of medications, DMH MAP policy implementation, medication orders, and pharmacy deliveries, in accordance with applicable program policies and procedures.
-Answer calls and respond to referrals; direct referrals to the admissions team as appropriate.
-Remain knowledgeable of applicable business and program policies.
-Make contacts of a sensitive, complex, and confidential nature as needed.
-Other duties as assigned
Qualifications
Education
High School Diploma or Equivalent required or Trade/Technical/Vocational Diploma Related Field of Study preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
Administrative Assistant or Secretarial Experience 2-3 years required
Knowledge, Skills and Abilities
- Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
- Proficiency in MS Office.
- Ability to proofread and edit written documents.
- Ability to use phone system.
- Proficiency with electronic medical record software
- Managing one's own time and the time of others.
- Strong verbal & written communication skills.
- Strong interpersonal, written and oral skills.
- Ability to use standard office equipment.
- Familiarity with medical terminology.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$18.58 - $26.58/Hourly
Grade
3
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.