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About this Administrative Assistant III - Northeast Ohio Market role at Bank of America

Bank of America · Onsite · Pepper Pike

Job Description:

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.

Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.

Merrill is committed to an in-office culture that supports collaboration, engagement, and career development.  Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Merrill, we empower you to bring your whole self to work. We value the unique perspectives in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different skills and experiences that individuals bring from all backgrounds and careers; whether gained through military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce  and positively impact the communities we serve.

Job Description:
This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

Responsibilities:

  • Communicates with executives and line management to gather and convey relevant information
  • Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment
  • Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner
  • Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments
  • Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
  • Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems

Required Qualifications:

  • Minimum of 3+ years professional, Client focused or relevant internship experience required
  • Displays strong organizational skills including the ability to manage multiple responsibilities, prioritize while delivering results and detail oriented
  • Applies strong critical thinking and problem-solving skills to meet client needs
  • Demonstrates ability to learn and understand technology to assist client with the latest in Digital and Digital Banking
  • Proficiency in Microsoft Office applications: Excel, Power Point, Co Pilot, and Power Point
  • Enjoys a fast-paced environment with changing and evolving responsibilities
  • Professional Verbal and Written Communication

Desired Qualifications:

  • Prior knowledge of financial products, policies & procedures is highly preferred.
  • Undergraduate degree or equivalent experience preferred

Skills:

  • Administrative Services
  • Attention to Detail
  • Customer and Client Focus
  • Planning
  • Prioritization
  • Adaptability
  • Collaboration
  • Event Planning
  • Office Administration
  • Problem Solving
  • Facilities Management
  • Oral Communications
  • Recording/Organizing Information
  • Research
  • Written Communications

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy

Shift:

1st shift (United States of America)

Hours Per Week: 

37.5
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About Bank of America

Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in t

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