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About this Administrative Assistant role at Associa

Associa · Onsite · Surrey, British Columbia, Canada

Associa BC is looking for a full-time, permanent Administrative Assistant to supports and assists general office activities and projects with administrative tasks. Provides customer service support. Under moderate supervision, work may involve contact with homeowners and board members.

Duties

  • Organizes and prepares printing and mailing of various letters, minutes, notices relating to association business.
  • Spell checks and verify office standard format documents prior to printing and mailing.
  • Emailing of the association letters, minutes and notices as required.
  • Uses company software to generate homeowners’ address for mailing documents.
  • Coordinates outgoing mail transmittal to Canada Post and courier company.
  • Responsible in the ordering of office supplies for the various Departments. Makes supply stocking and distribution.
  • Coordinates management and association ordering of office supplies as needed.
  • Reviews and confirms assigned invoices for management and association for payment.
  • Helps Accountants and Managers reports charge of printing and postage to Association when requested.
  • Calls technical supports and supplies of office equipment.
  • Creates and updates BMC Mail office procedure.
  • Receives and responds to incoming calls and emails from homeowners and Managers. Follow through on various requests.
  • Update’s homeowner and association information in C3 and shared files when needed.
  • Processes scanning and electronic filing as general office support when needed.
  • Relieves Reception Telephone operators on an as needed basis.
  • Keeps workspaces organized and maintained.
  • The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work of different assignment positions.
  • Other duties as assigned.

Requirements

  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
  • Professional communication skills (phone, interpersonal, written, verbal, etc.).
  • Professional customer service skills.
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.)
  • Interpretation and completion of verbal and/or written instructions at a proficient level.
  • Knowledge of general office equipment (copier, phone systems, etc.).
  • Knowledge of company policies, procedures, and forms.
  • Confidentiality and discretion in the performance of all duties
  • Time management and time critical prioritization skills.

Benefits

  • 37.5 hour work week
  • Salary range $36,000 - $38,000 per year
  • Paid vacation
  • Paid Personal time off
  • Paid Sick days
  • Two additional paid Statutory holidays
  • Extended Health and Dental coverage, funded by employer
  • Long Term Disability and Life insurance, funded by employee
  • Benefits Plus program for wellness
  • Opportunity for career growth as we offer learning opportunities and we prefer to promote from within
  • A great team to work with - Certified "Great Place to Work" by employees' votes 7 years in a row!

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About Associa

With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision. To learn more, visit www.associaonline.com.

We offer rewarding opportunities for individuals of all backgrounds and levels of experience. If you hold high the value of family spirit, and strive to push the envelope with great customer service, you just might belong on our team.


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