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About this Account Manager role at Master-Works

Master-Works · Onsite · Riyadh, Riyadh Province, Saudi Arabia

Adree a subsidiary of Master Works, bridges business and technology through innovative digital solutions. Its expertise spans Quality Assurance, Quality Control, Low-Code/No-Code development, application performance, and application lifecycle management.

Adree is looking for a results-driven Account Manager to develop strategic customer relationships, generate new business opportunities, and achieve assigned revenue and gross profit targets.

Key Responsibilities:

  • Build and manage strong relationships with existing and prospective customers.
  • Develop new opportunities across government, semi-government, and private-sector accounts.
  • Understand customers’ business and technical requirements and position the most suitable Adree solutions and services.
  • Manage the full sales cycle, including prospecting, qualification, proposal development, negotiation, closing, and collection follow-up.
  • Achieve assigned revenue, gross profit, and new-business targets.
  • Maintain a healthy and well-qualified pipeline with clear closing plans.
  • Keep all accounts, opportunities, activities, and forecasts accurately updated in the CRM.
  • Coordinate closely with pre-sales teams and provide all required information within agreed timelines.
  • Support the preparation of technical and commercial proposals, tenders, presentations, and demonstrations.
  • Work with Adree’s technology partners and vendors to develop joint opportunities and competitive offerings.
  • Prepare account plans and identify opportunities for cross-selling and upselling.
  • Monitor competitors, market developments, and customer priorities.
  • Provide accurate weekly and monthly sales forecasts and performance reports.
  • Follow up on contracts, purchase orders, invoicing, and collections in coordination with the relevant internal teams.
  • Represent Adree professionally in customer meetings, industry events, and business-development activities.

Requirements

Required Qualifications:

  • Bachelor’s degree in business administration, Information Technology, Engineering, or a related field.
  • At least 4–6 years of experience in B2B technology sales or account management.
  • Proven experience in the Saudi market, preferably within digital transformation, software solutions, outsourcing, low-code platforms, quality assurance, or professional services.
  • Demonstrated ability to achieve sales targets and close complex technology deals.
  • Strong understanding of tendering, proposal management, and government procurement processes.
  • Excellent communication, presentation, negotiation, and relationship-management skills.
  • Strong commercial awareness with the ability to manage revenue, margin, and forecasting.
  • Professional proficiency in both Arabic and English.
  • Ability to coordinate effectively across multiple technical and business teams.
  • High level of ownership, discipline, responsiveness, and attention to detail.

Preferred Qualifications:

  • Existing relationships within Saudi government, semi-government, or large private-sector organizations.
  • Experience selling enterprise applications, digital platforms, outsourcing services, or software licenses.
  • Familiarity with CRM systems and structured opportunity-management methodologies.
  • Relevant sales, cloud, low-code, or technology certifications.

Key Performance Indicators:

  • Achievement of revenue and gross profit targets.
  • New customers and qualified opportunities generated.
  • Pipeline value, quality, and conversion rate.
  • Forecast accuracy.
  • Account growth and customer retention.
  • CRM accuracy and activity completion.
  • Proposal and opportunity response time.
  • Collection performance and overdue-payment follow-up.
  • Customer satisfaction and relationship development.

Competencies:

  • Customer-focused mindset.
  • Strong ownership and accountability.
  • Consultative selling capability.
  • Commercial and strategic thinking.
  • Effective negotiation and closing.
  • Collaboration and teamwork.
  • Resilience and result orientation.
  • Planning, organization, and consistent follow-up.
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About Master-Works

At Master Works, you'll work alongside passionate experts, engage in innovative projects, and contribute to impactful solutions for a wide range of industries. With a commitment to excellence, agility, and innovation, Master Works offers a dynamic and supportive environment where your skills and career can thrive

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