Account Director at Runa

About the Role:

As an Account Director at Runa, you will manage a portfolio of up to 10 high-value, strategic accounts. You will drive growth and innovation, collaborating with clients to identify opportunities for upselling and cross-selling Runa’s cutting-edge solutions. Acting as the primary relationship manager, you will work closely with stakeholders at all levels, including C-suite executives, to deliver maximum client value.

This role combines strategic client engagement, business growth, and internal mentorship to elevate Runa’s account management function. You will also lead internal initiatives, shaping the future of Runa’s client success strategy.

What Excites You:

• Owning a portfolio of high-potential, strategic accounts and driving significant growth opportunities.

• Building and nurturing relationships with C-suite stakeholders to deliver exceptional client value and retention.

• Developing and executing long-term account strategies that align client needs with Runa’s innovative solutions.

• Leading contract negotiations, commercial discussions, and strategic business reviews to ensure mutual success.

• Mentoring team members and setting best practices across the account management function.

What Excites Us:

• Demonstrated success in managing high-value B2B accounts, preferably in SaaS, fintech, or payments.

• Ability to develop and execute account growth strategies that align client needs with business goals.

• Exceptional skills in fostering long-term partnerships with senior-level stakeholders.

• Proficient in using advanced analytics to drive client growth and retention strategies.

• Experience mentoring teams and influencing cross-functional initiatives to improve client success.

What's in it for you:

🏢 We have a hybrid structure with the requirement of 3 days a week at our London Office (Shoreditch)

📚 £1,000 annual L&D allowance to invest in mastering your craft, including accredited studies. Plus 5 L&D days per year

🌴 25 days holiday + public holidays

☀️ Summer Hours - In the month of August, we log off at 3pm on Fridays.

🗺️ Work from anywhere for up to 45 calendar days a year

🚀 Participation in the Employee Options pool giving you ownership in Runa

🚑 Private Medical + Dental Health Insurance with Bupa

👶 Enhanced parental leave for all new parents, up to 16 weeks full pay

💷 We are currently working towards salary transparency however we are not there just yet so our talent team will discuss this during the initial call to ensure that the right expectations are given.

Account Director at Runa