Jobs › Companies › moomoo › 2027 Fresh Grad Hire - Content Growth Operations Associate (US/CA Market)

About this 2027 Fresh Grad Hire - Content Growth Operations Associate (US/CA Market) role at moomoo

moomoo · Onsite · Hong Kong, Hong Kong, Hong Kong

  • AI-Powered Content Operations: Produce and iterate scalable content assets (options, event contracts, market education) with AI toolchains; help build and refine AI-assisted content production workflows
  • Campaign Operations: Support planning and execution of market-event campaigns (earnings season, FOMC, product launches) — own the process from topic selection and compliance review to launch tracking and post-campaign analysis
  • Customer Operations: Support customer segmentation and engagement strategies (new users / low-frequency / high-value); track operational effectiveness and iterate
  • Cross-Functional Collaboration: Coordinate with product, design, compliance, data and engineering teams to ship projects on time and at quality
  • Data-Driven Decision Making: Track operational metrics, conduct attribution analysis, and deliver data reports with actionable recommendations
  • Market Insights: Monitor US market dynamics (Fed rate decisions, CPI, earnings season, options market trends) and summarize investor-perspective takeaways

Requirements

  • Master's degree or above, majors in Finance, Economics, Financial Engineering or related fields preferred; strong investment passion and clear market understanding required for other majors
  • Fluent English (written & spoken) — core for North America market business
  • AI-native working habits: hands-on experience with LLMs / AI agents / automation tools; enjoys building with AI, not just using it
  • Strong self-drive: proactively identifies opportunities, defines problems and finds solutions in ambiguous situations; does not wait for instructions
  • Strong systems thinking: able to decompose complex business challenges into executable modules with structured reasoning
  • Real investment experience (any one of the following):
    • Own securities / investment account with actual trading experience in US stocks, options or crypto
    • Relevant internship at a financial institution (brokerage / bank / asset management / investment firm)
    • CFA Level I+ / securities licence / equivalent professional certification
    • Excellent communication and teamwork skills
    • Resilience and ability to thrive in a fast-paced, high-intensity environment

Bonus Points

  • Options / derivatives trading experience (directly relevant to core business)
  • Familiarity with internet brokerages (moomoo / Robinhood / Webull / IBKR, etc.)
  • Awareness of prediction markets / sports event contracts
  • Internship experience in content operations / user growth / campaign operations
  • Study or living experience in North America with familiarity with local culture

*Open to candidates graduating between January 2026 and August 2027.

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About moomoo

Moomoo is an investment and trading platform that empowers global investors with pro-grade, easy-to-use tools, data, and insights.

We believe investing is a transformative and long-term journey. That's why moomoo empowers investors with the tools and data they need to help unlock their financial potential today and in the future. Whether you're a beginner or a pro, moomoo is here to power your investment journey. With access to a wide range of both user-friendly and advanced features, including real-time market data, technical analysis tools, and in-depth order book data moomoo users can potentially enhance their trading strategies to pursue their goals.

Our mission is built on three core values: transparency, innovation, and community. By using these values to guide us, we deliver a comprehensive investment experience for individuals across all trading levels.

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