Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

A Service Parts Industrial Engineer is responsible for optimizing material planning, flow, inventory management, and warehouse fulfillment processes within an aftermarket parts distribution environment. This role leverages data analysis, lean principles, engineered labor standards, and continuous improvement methodologies to drive operational efficiency, improve service levels, reduce costs, and enhance safety. The Industrial Engineer partners with warehouse operations, supply chain, logistics, inventory management, and IT teams to design and implement scalable solutions that support growing customer demand and aftermarket service requirements.

Key Responsibilities

• Analyze and identify improvements within the Service Parts Planning software (Servigistics).
• Analyze warehouse processes and workflows to identify opportunities for productivity, quality, and cost improvements.
• Lead continuous improvement initiatives using Lean, Six Sigma, and other operational excellence methodologies.
• Evaluate warehouse layouts, storage strategies, slotting optimization, and material handling systems to maximize space utilization and throughput.
• Support implementation and enhancement of Warehouse Management Systems (WMS) and operational technologies.
• Identify opportunities for material flow and planning opportunities within Service Parts.
• Develop dashboards, reporting tools, and KPIs to monitor warehouse efficiency, inventory accuracy, and service levels.
• Partner with operations leadership to support staffing plans, peak-volume readiness, and long-term capacity planning.
• Ensure solutions comply with safety, quality, and regulatory requirements.
• Interface with Sales and Supply Chain representatives to increase throughput within the logistics and warehousing space.

Qualifications

• Bachelor's degree in Engineering, Supply Chain, Logistics, Operations Management, or related field.
• 0-3 years of experience.
• Strong analytical and problem-solving skills with proficiency in data analysis tools.
• Familiarity with statistical analysis and Service Parts Management software
• Knowledge of Lean Manufacturing, Six Sigma, work measurement, and process improvement methodologies.
• Experience with WMS, SPM, ERP systems, and Microsoft Power BI, Excel, or similar analytical tools.
• Strong communication and project management skills.

Success Measures

• Improved fill rate and book-to-ship metrics in the warehouse.
• Improved warehouse productivity and throughput.
• Reduced operating costs and process waste.
• Increased inventory accuracy and order fulfillment performance.
• Enhanced warehouse capacity utilization.
• Achievement of continuous improvement and customer service objectives.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. 

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.  Qualified applicants of any age are encouraged to apply.

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