New Business and Underwriting assesses all the risks the applicants for insurance represent.  The impact of the whole risk on mortality and morbidity should be properly assessed.  These risks include medical impairments, financial, avocational, occupational, geographical, political risk, and insurable interest. 

Position Responsibilities:

• Underwriting: Ensure cases are paid with sufficient premium and all documents are properly documented. Responsible for the integrity of the underwriting approval of all applications within underwriting authority limits. Performs a variety of routine and complex administrative areas related to Underwriting.

• Company Representation: Actively participate in seminars and other activities on behalf of the company in various associations (PLIA, MIB, HOLUAP). Demonstrate working knowledge of business practices in relation to existing regulatory requirements. Show care and concern and to acknowledge the complaint promptly from customers and external distributors, medical consultant and service providers.

• Project Management: Assist in ePOS, AUW and WMT and other projects

• Self-Audit & Documentations: Meets all file documentation standards, complies with underwriting and authority level standards. Conducts periodic underwriting audit for every underwriter & review of cases with each underwriter upon completion of each audit session.

• Relationship Supervision & Market Research: Responsible for several agents and is the secondary point of contact for Sales personnel. Gathers/conducts industry surveys for underwriting updates.

• Agent and Client Management: Communicates with distributors to help understand underwriting practices and decisions which help build solid beneficial relationships. Observes the service standards committed by the department in handling related tasks

Required Qualifications:

• Graduate of Bachelor's Degree in either Social Science/Sociology, Medical Science, Nursing or its equivalent

• 5 - 10 years underwriting experience

• Achieving at least 90% agreement rating from a self-audit case review at the end of that period

• Strong Leadership Skills with experience in supervising a team

• Strength of character to provide recommendations or communicate issues and has good decision-making skills

• Ability to effectively collaborate with the team and other departments

• Maintain efficiency, reduce errors or reworks, observe confidentiality of information

• Work with team to achieve corporate goals and objectives

• LOMA, AALU, FALU certification/exam is an advantage

• Proficient in using MS Office: Microsoft Word, Microsoft Excel & Powerpoint

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].