The Procurement Sourcing and Engagement Manager plays a key role in shaping and executing strategic sourcing initiatives that drive cost efficiencies and support business objectives. Based in a service delivery center, this role leads an offshore team while partnering closely with onshore procurement stakeholders to ensure alignment, governance, and service excellence. The position contributes to strengthening procurement practices, supplier relationships, and end-to-end sourcing processes. This is an opportunity to lead a high-performing team, influence business-critical decisions, and drive continuous improvement across procurement operations.

Position Responsibilities:

• Lead, manage, coach, and develop a team of procurement specialists
• Identify and execute strategies for high-value sourcing deals aligned with savings targets and business needs
• Collaborate with internal stakeholders to ensure compliance with procurement strategies and policies
• Review and negotiate supplier contracts to ensure commercial feasibility and optimization
• Manage high-volume, low-value sourcing transactions with a focus on accuracy and timeliness
• Guide and train team members on procurement processes, negotiations, and deal finalization
• Coordinate with onshore sourcing managers to ensure alignment and service delivery quality
• Support end-to-end sourcing activities including supplier onboarding, risk mitigation, contract management, and purchasing
• Manage stakeholder and supplier relationships to ensure effective collaboration
• Address escalations and resolve procurement-related issues efficiently
• Contribute to business initiatives by assessing and communicating procurement impacts
• Strengthen procurement governance and ensure adherence to policies and standards
• Support audit requirements and implement audit recommendations

Required Qualifications:

• At least 7 years of experience in sourcing, category management, or relevant procurement roles within a shared services environment
• Proven experience in contract drafting, review, and negotiation
• Hands-on experience with procurement systems/tools such as Oracle, SAP Ariba, or Ivalua
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, SharePoint, and Access)
• Bachelor’s degree in supply chain management, business administration, or a related field

Preferred Qualifications:

• Experience working in Shared Services, Financial Services, or multinational organizations
• Exposure to both direct and indirect spend categories in strategic sourcing
• Strong interpersonal and stakeholder management skills
• Demonstrated ability to lead and develop teams in a fast-paced environment
• Strong negotiation and influencing skills

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].